Dover Dodge Chrysler Jeep

Car was finished in a very workable amount of time. Tom called twice to inform me of the status, and let me know as soon as the vehicle was ready. called twice to inform me of the status, and let me know as soon as the vehicle was ready. More

Came to the dealership yesterday (wednesday august 7)to look at cars and prices. Jason Schultz brought me inside to discuss cars. He asked me if I am one of those spoiled women that need leather heated sea look at cars and prices. Jason Schultz brought me inside to discuss cars. He asked me if I am one of those spoiled women that need leather heated seats with a sunroof. My reply was "I am Not spoiled. I personally don't like leather seats because they are cold In the winter and hot and sticky in the summer and you don't need heated seats with cloth. But I do like a sunroof" he went back to talk with the manager. The manager came back and Jason said "you know your in trouble when the manager comes out". The manager looked at me and basically said that if I don't like anything they have, I can leave. Didn't even discuss options and car ideas. Felt like he was telling me "screw you" I will never go there again and I will make sure to tell everyone I know about how I was treated!!!! More

I bought a new Dodge Caravan. Brought the car in for first oil change. I was in and out in 20 minutes. I will be back again when regular maintenance is required. first oil change. I was in and out in 20 minutes. I will be back again when regular maintenance is required. More

I saw the truck I purchased on the website for Dover Dodge. I contacted them using the website and Peter responded within 5 minutes. I happened to have a customer back out of our appointment so I went Dodge. I contacted them using the website and Peter responded within 5 minutes. I happened to have a customer back out of our appointment so I went to the dealership to look at the van. Eddie showed me the van,we agreed on a price and Larry inspected my trade in vehicle. He gave me a fair value for my truck so I took the trade in offer. They did the paperwork and I was on my way with my 2012 Ford E250. The whole process from start to finish was less than 2 hours and I couldn't be happier. The staff is very knowledgable and friendly. I have nothing negative to say about my purchasing experience. I will gladly recommend Dover Dodge to all my friends, Sincerely Robert Olstead. More

Everyone was extremely helpful focused on providing high quality customer service & made the experience of purchasing my new "used" Jeep extremely easy! I would highly recommend Dover Jeep to anyone purcha quality customer service & made the experience of purchasing my new "used" Jeep extremely easy! I would highly recommend Dover Jeep to anyone purchasing a new or used vehicle. More

This is the second car I have purchased from Ed over at Dover Dodge and just like the first time the experience was an absolute dream. Ed cuts straight to the chase to give you the best price on the vehicl Dover Dodge and just like the first time the experience was an absolute dream. Ed cuts straight to the chase to give you the best price on the vehicle you want, the best price for your trade in and will literally do anything and everything in his power to get you in the car you want. I would absolutely recommend Ed to ANYONE trying to buy a Dodge, Jeep or Chrysler in Morris county, you will NOT be disappointed. More

Will never use another dealer. They play it straight. No bull and your car is maintained. Very busy I make my appointments months in advance. Used them exclusively since 2006. Three cars later, I'm not No bull and your car is maintained. Very busy I make my appointments months in advance. Used them exclusively since 2006. Three cars later, I'm not going anyhere. Keep up the good work. Customer service is second to none. More

We have worked with Kevin before and have found him to be very helpful and friendly. As soon as we walked into the dealership and saw the Journey, we knew this was going to be the car for us. The dealershi very helpful and friendly. As soon as we walked into the dealership and saw the Journey, we knew this was going to be the car for us. The dealership is clean and laid out very well. The cars on display gave a good selection of the vechicles available. I would recommend this dealership to anyone looking to purchase a new or used car. I have always bought american and I intend to do so in the future. More

We met with kevin on day 1, for a used dodge ram, trade in our exisiting ram. The quotes that were given to us we incorrect and when we brought it to his attention he became he very defensive and impossib in our exisiting ram. The quotes that were given to us we incorrect and when we brought it to his attention he became he very defensive and impossible that the number were off that much. With the trade in we were going to fiannce $16,000 w/ 5/9% for 60 mths and we were told it was $453.00 and it really should have been $309.25 and he argued that the payment calculators were incorrect. He didn't know anything about the used vehicle. Day 2 Kevin called us back and that we were correct on the dollar amounts that were off. We changed our mind and were discussing a different vehicle a New Ram. He quoted us $30,050 and said it included tax, doc & motor vehicle with int of 3.9% so we agreed on the deal. When we went to the dealership to sign the papers in finance i was upset when the total cost was not what Kevin stated, we asked him about it and he denied what he told us. When we signed the paperwork, he shook our hands and said thanks for your business and said to make sure we take the survey and give him a 10. Really???? Overall the customerr experience was poor, we were never walked through the features of the vehicle, just handed the keys.This was the 2nd vehicle we purchased from Dover Dodge and will be our last. More

We have worked with Kevin in the past and found him to be very helpful and friendly. When we walked into the dealership and saw the Journey we knew this was going to be the car for us. The price was great very helpful and friendly. When we walked into the dealership and saw the Journey we knew this was going to be the car for us. The price was great and the features gave us the best of both worlds. Plenty of space in the back, with the seats down, and plenty of room for 6 people with the seats up. The dealership is very clean and well maintained. I have always bought american and intend to buy american in the future. I will most certainly recommend this dealership and Kevin to friends and family. More