
Downey Hyundai
Downey, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I have owned my Hyundai for almost 10 years and I have been to several service centers. My experience with Jaclyn Fernandes is the best. It is the reason I keep coming back to Downey Hyundai. Very good ex been to several service centers. My experience with Jaclyn Fernandes is the best. It is the reason I keep coming back to Downey Hyundai. Very good experience. More
Jackie provided a very efficient and courteous service. She explained very well what the vehicle needed, the cost, and the time required to complete the service. She explained very well what the vehicle needed, the cost, and the time required to complete the service. More
Highly impressed with the customer service I received from Isaac. It was my first time ever having to go in for maintenance on my car and I was nervous, not knowing what to do, but he made the entire pro from Isaac. It was my first time ever having to go in for maintenance on my car and I was nervous, not knowing what to do, but he made the entire process so easy. More
BEWARE First they didn't want to honor my engine's warranty (engine was turning off while driving) Then they replaced my engine on warranty but, then it wouldn't accelerate like it should and insis warranty (engine was turning off while driving) Then they replaced my engine on warranty but, then it wouldn't accelerate like it should and insisted it was fine , they left a big scratch on my bumper. They fixed the scratch but wouldn't fix the inability to accelerate properly,first they refused to have a technician test drive the car with me then they insisted its fine because they can't figure out why, then they insisted I take my car back or they would tow it. They had my car from December 16th to February 3rd! My car is in worse shape than it was when it went in! They insisted that it was safe for me to drive a car that doesn't accelerate properly home and refuse to acknowledge that they messed up my car even more, they even tried to tell me that when an engine is replaced the car still shouldn't drive like new. Ricardo Velasquez Services Alex Abarca "service manager " Oscar Aldana Service Director More
Tony has a terrible attitude and should not be working with people. He makes everyone at that dealership look bad based on how he treats clients. Would not come back here for a car. with people. He makes everyone at that dealership look bad based on how he treats clients. Would not come back here for a car. More
After oil change on 2/3/2023, I noticed my car making a loud humming sound so I scheduled a follow up appointment for 2/6/2023. When I arrived I was placed with Chris Magana, who seemed flustered and confu loud humming sound so I scheduled a follow up appointment for 2/6/2023. When I arrived I was placed with Chris Magana, who seemed flustered and confused with me/my appointment needs. He told me that my follow up appointment would take 2 hours or more and that I would have to leave my car, I was confused because I was just coming in for a follow up, not to leave my car all day, which I was not prepared to do so I had to cancel the appointment and leave. I am rescheduled again for 2/10/2023 at 6:30am. I hop to have a better experience. More
I had a great experience buying my 2023 Elantra from Downey Hyundai. My salesman Drew was enthusiastic about the brand and took his time showing me all of my options so I was able to choose exactly the Downey Hyundai. My salesman Drew was enthusiastic about the brand and took his time showing me all of my options so I was able to choose exactly the car I wanted. Definitely recommended! More