Downey Hyundai

The dealership did great work. They were quick, efficient, and I can't imagine going anywhere else. They were quick, efficient, and I can't imagine going anywhere else. More

They wouldn’t look at the noise that I brought it in for. I left without having any answers about a repeat issue you have fixed many times before. I left without having any answers about a repeat issue you have fixed many times before. More

I would give them a minus star if there was minus. They have a beautiful new building, but their customer service has gone down the waste! I have been bringing my car in for service there for many They have a beautiful new building, but their customer service has gone down the waste! I have been bringing my car in for service there for many years over the last six months they started performing oil consumption tests. Which apparently they had to restart after my service advisor left. The first oil consumption test they had me wait two weeks before I got the car back the second oil consumption test one week and they haven't even touched the car. Service advisor won't call unless I call. Do yourselves a favor if you're going to buy a new car from this dealer do your homework. More

always taken care , of only work that needs to be done , like new building too. like new building too. More

The car was not washed after the oil change. The anti theft sticker was applied crooked. The car took about 27 minutes to be brought to the front after I was told it was ready. This is my dealer The anti theft sticker was applied crooked. The car took about 27 minutes to be brought to the front after I was told it was ready. This is my dealership, but this was not a good look for them. More

Excellent service from sales, service and finance department.Everyone attentive, courteous and gives great information..I really want dealership to know how outstanding sales person Jordan is. A pers department.Everyone attentive, courteous and gives great information..I really want dealership to know how outstanding sales person Jordan is. A person of integrity & humble. He delivered to my husband & I. Finance Mgr. Mo is outstanding also. More

The service at Downey Hyundai excels among other Hyundai dealerships! As you enter their service area, there is someone there who greets you with a smile. The staff is professional and listens carefully to dealerships! As you enter their service area, there is someone there who greets you with a smile. The staff is professional and listens carefully to the concerns and questions you have about your vehicle service. More

very friendly, very respectful, and very helpful and accommodating in helping me find my new vehicle accommodating in helping me find my new vehicle More

A long wait. Poor customer service. No coffee. Didn’t offer us a ride anywhere. Was not helpful with my questions. Did loan us a car when it was raining outside Poor customer service. No coffee. Didn’t offer us a ride anywhere. Was not helpful with my questions. Did loan us a car when it was raining outside More

After signing my paperwork and being done my car took long to get delivered to me and was getting washed they said. The wash was the worst I ever had and there were scratched I let me salesperson know an long to get delivered to me and was getting washed they said. The wash was the worst I ever had and there were scratched I let me salesperson know and he was suppose to call me and never did! I came a long way for this vehicle and to have scratches or stuff he promised me that wasn’t there at the end. Also I don’t believe inspection was done on my vehicle stickers inside and out and just noticed my side mirrors don’t defrost or go down when reversing. Worst service ever! More