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Chris Estrada
Chris Estrada at Downey Hyundai

Chris Estrada

Service Advisor

Downey Hyundai

7550 Firestone Blvd
Downey, CA 90241

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4.5
218 Reviews
4.5

218 Reviews

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218 Reviews of Chris Estrada

May 27, 2026

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Employee Rating

It is really nice place everyone is so helpful and pretty good at what kind of vehicle you want. More

by crdennis7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ravi Malhotra, Ray Malhotra, George Nino, Edgar Cruz, Angel Duran, Alainea Butler, Nancy Gonzalez, Brenda Brambila , Jordan

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May 27, 2026

Downey Hyundai responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

May 21, 2026

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Employee Rating

Music was too loud. But the gentleman that helped communicated every step with me. But, music is terrible and too loud. For this reason I don't like this dealership. Van More

by IBANEZ.DIANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: He was great! But I don't remember his name.

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May 21, 2026

Downey Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Downey Hyundai! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

May 03, 2026

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Employee Rating

Bad service i had to go back and tell them to fix sensors and lights that they did not fixed right and now again back they left the cover from the engine with out brackets and is hitting everywhere More

by LIZCORDOVA7
Recommend Dealer
No

Other Employees Tagged: Rene cruz

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May 05, 2026

Downey Hyundai responded

We’re sorry to hear about the ongoing issues with your vehicle. This is not the quality of service we aim to provide. Please contact us at 562-231-0100 so we can inspect your car and get everything corrected properly.

May 02, 2026

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Employee Rating

My advisor Tony is great been working with him for 3 year gets my car in and out in a good amount of time More

by I143BSNBLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2026

Downey Hyundai responded

Thank you so much for sharing your experience! We’re happy to hear Tony has taken great care of you over the past 3 years and consistently gets your vehicle in and out in a timely manner. We’ll be sure to pass along your kind words to him—he’ll really appreciate it. We truly value your continued trust and look forward to serving you again in the future!

April 30, 2026

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Employee Rating

All went well I had no problems everyone was kind and thoughtful. See you next time. More

by TERRYD2251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Malhotra, George Nino, Edgar Cruz, Angel Duran, Alainea Butler, Nancy Gonzalez, Brenda Brambila

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Apr 30, 2026

Downey Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Downey Hyundai are glad to have you as a customer. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

April 07, 2026

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Employee Rating

Chris from your service department tries his best to make sure my service needs are met. I have chosen Downey Hyundai over El monte because of his and the teams assistance to me. More

by EARL261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 07, 2026

Downey Hyundai responded

Thank you for choosing Downey Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

April 07, 2026

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Employee Rating

Great service great team reasonable prices never an issue with scheduling appointments or simple walk ins More

by Jayalf491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Angel Duran, Alainea Butler, Nancy Gonzalez

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Apr 07, 2026

Downey Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Downey Hyundai! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

April 01, 2026

Dealership Rating
Employee Rating

Downey has always demonstrated professionalism, kindness, and their establishment has genuinely given customers the options to decide service needed. Their is no hassles at Downey, Ca. More

by LETTYD2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Angel Duran, Alainea Butler, Nancy Gonzalez

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Apr 01, 2026

Downey Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

March 13, 2026

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Employee Rating

The team members are great. Everyone is really helpfull. And fast service. Lots of new inventory. More

by Adam blanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Angel Duran, Alainea Butler, Nancy Gonzalez

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Mar 13, 2026

Downey Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Downey Hyundai, we look forward to having you as a valued customer for many years to come! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

March 06, 2026

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Employee Rating

I was treated with the most respect thank you very much ! !! You guys are amazing More

by EUGGENIA_MIRELES711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ravi Malhotra, Ray Malhotra, George Nino, Edgar Cruz, Lou Machado, Angel Duran, Alainea Butler, Nancy Gonzalez , Tony Bui

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Mar 06, 2026

Downey Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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