Downey Hyundai

The service was terrible. There was not much communication between the service advisor and myself. I called on Saturday and no one seem to know anything about my vehicle. I wa There was not much communication between the service advisor and myself. I called on Saturday and no one seem to know anything about my vehicle. I was told they would call me back and no one called. I was left with no vehicle over the weekend. Not sure I will return for my car services. More

I told them that the air in the rear tire was going down, they did nothing, they left it the same, and that a button did not work, they told me that it was not covered by the guarantee. they did nothing, they left it the same, and that a button did not work, they told me that it was not covered by the guarantee. More

Jackie was my service coordinator and was excellent. Kept me updated on work progress and was thorough and professional, but also friendly and personable, Kept me updated on work progress and was thorough and professional, but also friendly and personable, More

I leased a 2023 Hyundai Ioniq limited from Downey Hyundai. When I first stopped by the dealership I spoke with Kevin and Sargon. They helped show me the vehicle, available trims, as well as allowed Hyundai. When I first stopped by the dealership I spoke with Kevin and Sargon. They helped show me the vehicle, available trims, as well as allowed me to take a test drive. They were very knowledgeable about the vehicle and its features. When I told them that I was there looking at the vehicle for my pregnant wife, they helped me understand my lease options and were willing to answer any questions I had. The next weekend I brought my wife to the dealership so she could take a look at the vehicle and do a test drive. Both Kevin and Sargon were great, patient and informative with my pregnant wife. This was a big part of helping my wife agree that the vehicle was right for her and really made clear that Kevin and Sargon are great at what they do. Lastly I had a smooth, and pleasant, experience with Tony in finance on the lease agreement including answering all my questions. Would definitely recommended Downey Hyundai to friends and family! More

Service department took care of recall repair quickly and provided me with transportation so that I wouldn't have to wait in the noisy waiting area (due to construction). provided me with transportation so that I wouldn't have to wait in the noisy waiting area (due to construction). More

I had a great experience with Downey Hyundai. My salesman listened to my needs ands wants. I was driving from almost 4 hours away, and he made sure my time spent at thr dealership was minimal. He My salesman listened to my needs ands wants. I was driving from almost 4 hours away, and he made sure my time spent at thr dealership was minimal. He was able to get me a much better deal than I could get locally which made the drive completely worth it. I would definitely recommend Downey Hyundai. More

Car is having issues when they were selling the car every day they were calling and now i have called the dealer more than 10 times and the answer is we will call you back to make a appointment day they were calling and now i have called the dealer more than 10 times and the answer is we will call you back to make a appointment More

Very good service provided by Jaclyn. She was extremely helpful and professional. Thank you so much. She was extremely helpful and professional. Thank you so much. More

Good team work, nice, polite, and considerate staff. Everything was done in an efficient timely matter. Everything was done in an efficient timely matter. More

Drew was my car sales person and I tell you. He was very named multiple. He knew everything about my car and it was just a good experience overall He was very named multiple. He knew everything about my car and it was just a good experience overall More