Downey Hyundai - Service Center

Christian checked the car in and explained what was to be done, including offering a complementary car wash. He also quoted when the car would be ready and would call me. He was right on time. Never happened done, including offering a complementary car wash. He also quoted when the car would be ready and would call me. He was right on time. Never happened to me before. Thank you Christian! More

Great customer service clean office everyone smiles and greet you as soon as you walk in. The office looks very nice with the beautiful Christmas tree in there . Great job on the decoration . greet you as soon as you walk in. The office looks very nice with the beautiful Christmas tree in there . Great job on the decoration . More

The dealer was very clean and the staff was very curtious and friendly and the waiting area was fully stock and friendly and the waiting area was fully stock More

I bought a used RAV4 Ekectrical 10/2023 . . they were supposed to mail me my electrical cord .. after confirming 4 times .. they STILL have NOT sent me my recharging cord .. my sales person wa . they were supposed to mail me my electrical cord .. after confirming 4 times .. they STILL have NOT sent me my recharging cord .. my sales person was Ben. More

Hamaz, my salesperson was fabulous! Knowledgeable and very professional. He made my purchase great and made me feel comfortable with the dealership and purchase. Knowledgeable and very professional. He made my purchase great and made me feel comfortable with the dealership and purchase. More

Awesome job and great hospitality. Lovely staff. Very clean. Will be coming back very soon Lovely staff. Very clean. Will be coming back very soon More

Great service and completed in a timely manner. Quick and easy process to check in and pick up. Quick and easy process to check in and pick up. More

I we leased 2 vehicles one of which was the Kona Electric. We did not intend to get an electric car but the sales Rep Abraham indicated we would get 3 years of free fast charging through Electrify A Electric. We did not intend to get an electric car but the sales Rep Abraham indicated we would get 3 years of free fast charging through Electrify America so the additional cost would be offset and a decrease in the future. The financial Rep also confirmed and said that we would receive 3 years of free charging. This was a lie we only reciprocated 1 month of free charging. When I went back to the dealer they sent me to call Electrify America who sent me to Hyundai customer service and after hours on the phone they said it was the dealer who missed informed me and I needed to take it up with them. More hours waisted and still no charging and can not get out of my lease without cost. More

The service went well and I was out pretty quickly. They even washed my car after the service. They even washed my car after the service. More

Service is always exceptional, I love how it's recently remodeled and happy to see Cesar Maldonado is back with the service dept. always helpful! remodeled and happy to see Cesar Maldonado is back with the service dept. always helpful! More