Downey Hyundai - Service Center

Service was exceptional. The part that was supposed to be replaced wasn't covered under warranty but Giovanni not only let me know prior Auth was an option but got it approve The part that was supposed to be replaced wasn't covered under warranty but Giovanni not only let me know prior Auth was an option but got it approved. He went above and beyond. He was very responsive, updating me in every step and professional. His services was exceptional. I would be a Hyundai customer for a very long time because of service like this. More

Richard did an excellent job and I am glad that Downey Hyundai took care of my car the service was the best possible for a small dealer they are on top of there job always clean and fast great service Mgr Hyundai took care of my car the service was the best possible for a small dealer they are on top of there job always clean and fast great service Mgr and even there porters are very polite More

This is the 3rd time I am having to bring my car in for the same problem. Each time, I am told that they cannot find a problem and that there is nothing they can do. My car continues to repeatedly shut dow the same problem. Each time, I am told that they cannot find a problem and that there is nothing they can do. My car continues to repeatedly shut down where I need to call a tow truck but there seems to be absolutely zero effort put into trying to fix this problem. More

each time i have an appointment, everything is alway easy and explained. great customer service. and explained. great customer service. More

It was a very good service and the waiting area was clean. The staff was nice. clean. The staff was nice. More

Great service from Gio and the dealership, I appreciated it even more since it was right before Christmas! it even more since it was right before Christmas! More

I had a little situation with the cleanliness of my car after my oil change and recall. I contacted Jaclyn, she immediately took care of it. Jackie went above and beyond to remedy the situation. At no time after my oil change and recall. I contacted Jaclyn, she immediately took care of it. Jackie went above and beyond to remedy the situation. At no time was she ever condescending or “just doing her job” she was always professional and showing true interest. More

Richard was very helpful and I'll be back for another services soon. Everyone was nice services soon. Everyone was nice More

Had check engine light come on the n our brand new Tucson while we were visiting the LA area. Called around and Downey Hyundai was able to make a next day appointment to check it out. We were worried it coul while we were visiting the LA area. Called around and Downey Hyundai was able to make a next day appointment to check it out. We were worried it could be something serious that would ruin our trip but it turned out to be is a minor issue that could wait until we got back home. The service dept was able to diagnose it in about two hours which was really helpful. More

Richard was excellent, providing details, updates about the status of my car while I waited. the status of my car while I waited. More