2,263 Reviews of Downey Hyundai - Service Center
Was never updated with the status of my vehicle. Was never explained what was available at the dealer. Brought my vehicle home.and found damage. Was never explained what was available at the dealer. Brought my vehicle home.and found damage. More
They took care of the vehicle very quickly, and very professional associate Ricard. Looking forward to my next service. professional associate Ricard. Looking forward to my next service. More
I’ve been coming here since I bought my first Hyundai and will continue to come back with my second Hyundai. The service this team provides me goes above and beyond every time I walk through their doors. I t will continue to come back with my second Hyundai. The service this team provides me goes above and beyond every time I walk through their doors. I thank everyone on this team for making sure my vehicle continues to stay up to date. More
I dropped my car and guy told me your car will be ready tomorrow. I didn’t hear for one week and finally I called said still waiting for parts. After 19 days my husband called and said person is on lunch tomorrow. I didn’t hear for one week and finally I called said still waiting for parts. After 19 days my husband called and said person is on lunch will call you back. He didn’t call back so at 4 pm I decided to call and he said I’ve called u and left you voicemail your car been ready. I never got any call from him. And I made sure he had correct phone number. I’m very disappointed I was car less for over 2 weeks. I also asked him to change my oil and he told me how much it costs, I was like ok. Oil was never changed. More
Service was exceptional. The part that was supposed to be replaced wasn't covered under warranty but Giovanni not only let me know prior Auth was an option but got it approve The part that was supposed to be replaced wasn't covered under warranty but Giovanni not only let me know prior Auth was an option but got it approved. He went above and beyond. He was very responsive, updating me in every step and professional. His services was exceptional. I would be a Hyundai customer for a very long time because of service like this. More