Downey Nissan

Unprofessional,Poor customer service Nissan needs to improve their costumer service ASAP. All of the people on that department have the worst service ever. The car had a warranty: meaning Nissan needs to improve their costumer service ASAP. All of the people on that department have the worst service ever. The car had a warranty: meaning that when it reached a specific amount of miles it would have to go through a number of changes, such as an apparatus from the AC that had been broken; etc. So when I tried going they said my car still needed to run some miles and told me to come back, so I did just that, I went back when my car reached the number of miles and they said they didn't have space that I needed to reschedule. So there I go rescheduling for another appointment, but when I went to that rescheduled appointment they told me I waited too long!!! That the warranty had expired!!! Steve was the crew who didn't help me with this issue and you can only guess where I'm going with this... In conclusion...Nissan is the worst liar ever. More

Donwey Nissan Service/Rental Depatment is the best I love how fast & plesent the vist with the Downey nissan service/rental deparment is those guys are great! Steve Sainz is great at what he does & goe I love how fast & plesent the vist with the Downey nissan service/rental deparment is those guys are great! Steve Sainz is great at what he does & goes into great detail of things. More

Amazing Once again i'm very happy with the service at Downey Nissan, they always make you feel like your a important, as soon as you pull up to get your car s Once again i'm very happy with the service at Downey Nissan, they always make you feel like your a important, as soon as you pull up to get your car service great place to take your car i recommend it highly. thanks Nissan More

Great Excellent customer service.all of them were so friendly..I definitely come back to do another, close to my house and the appointment it was convince f Excellent customer service.all of them were so friendly..I definitely come back to do another, close to my house and the appointment it was convince for me More

Service Took my car to get service without an appointment and my car was ready with in the 2 hours that I dropped it off and picked it up with a Car wash too. Took my car to get service without an appointment and my car was ready with in the 2 hours that I dropped it off and picked it up with a Car wash too. Thanks guys More

Best Dealer Service in So. Ca. I had an emergency, went down to Downey Nissan and they took take care of it sooner than I had expected. Ricardo and Yonny Gonzalez = Batman and Rob I had an emergency, went down to Downey Nissan and they took take care of it sooner than I had expected. Ricardo and Yonny Gonzalez = Batman and Robin. I couldn't be happier also because on the day I picked up my car they had already closed down and guess what? the above and beyond customer service given by Mr. Steve Baez and Cashier Monica, made it possible for me to pick up my car. THANK YOU ALL! You have a Champion TEAM on your Dealer. More

Great Service Enjoyed going to this facility very professional great customer service... took real good care of my car, washed i recommend this service department w Enjoyed going to this facility very professional great customer service... took real good care of my car, washed i recommend this service department will come back again More

First class service provided by Ricardo! Ricardo at Downey Nissan service was excellent. He made the visit to the dealer to service our pathfinder that was having transmission issues easy and Ricardo at Downey Nissan service was excellent. He made the visit to the dealer to service our pathfinder that was having transmission issues easy and painless. His experience and knowledge showed as he kept us calm with his expert handling of the situation. I would recommend Downey Nissan and especially Ricardo to anyone. More

Excellent fast accurate service Great Customer service and fast accurate i would recommend this service department I take my new Rogue to get serviced also always a pleasure having m Great Customer service and fast accurate i would recommend this service department I take my new Rogue to get serviced also always a pleasure having my cars get serviced there at Downey Nissan More

Excellent!!! I didn't have an appointment for my oil change despite that they had a lot of cars they still took me. The service is great,fast and friendly. I will I didn't have an appointment for my oil change despite that they had a lot of cars they still took me. The service is great,fast and friendly. I will recommend people to come and have there service done there. More