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Downtown Nashville Nissan

4.5

389 Lifetime Reviews

25 Vantage Way, Nashville, Tennessee 37228
Call (888) 479-1908

Top Reviewed Employees

Ricky  Hess, Sales Manger, Downtown Nashville Nissan

Ricky Hess

Sales Manger
5.0
Ricky  Gillian, Sales Advisor , Downtown Nashville Nissan

Ricky Gillian

Sales Advisor
5.0
Chris  Pearson, Sales Advisor , Downtown Nashville Nissan

Chris Pearson

Sales Advisor
5.0
Dusti  McCoy , Service Advisor, Downtown Nashville Nissan

Dusti McCoy

Service Advisor
4.8

Latest Reviews

February 23, 2019

"Spencer Dixon In the Service Dept is the WORST"

- VMJ

Spencer Dixon in service dept has NO ppl skills. this has happened on more than 3 times bringing my car for service. Upon first encounter he is very obnoxious, rude and condescending. At 740am I stead of saying “good morning” or greeting me, the customer, his first words are this wait is 31/2 hours are you going to wait that long? Plus you need tires ASAP! His approach is very condescending and nasty. I am told he is the top sales service man at this location and in the nation but top sales should NEVER trump simple home training of knowing how to talk to ppl and knowing how to provide the basics in customer service. Thankful for Mgr Rick Danton who has saved the day and my return each month to this dealership.

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Employees Worked With

Other Employees : Hailey Donovan, Marcus Jackson

January 17, 2019

"False advertising"

- XJ guy

Price advertised is not what they’re willing to sell for. My car was actually 10k more than the advertised price. 4 days after we signed a contract and I’d had the car, they called saying that they needed some more information to complete the employee discount (so that they didn’t get charged) and that I’d need to come back to sign a new contract without the discount if not. Which would be a breach of the contract we already had. Trying to scare me into paying for their mistake. They called and text me at least 8 times during the work day expecting a response immediately. I will never be buying another vehicle here and would strongly recommend you not to.

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Employees Worked With

Other Employees : Tyler Johnston

November 10, 2018

"Great experience. "

- Happy,62

Very kind and understanding. No pressure, but a willingness to help.I had a wonderful buying experience at Downtown Nashville Nissan. Jim Ransom was a knowledgeable and a friendly salesman

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Employees Worked With

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Photos & Amenities

  • Shuttle Service
  • Free WiFi
  • Express Service
  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Automated Car Wash
  • Drive-In Service
  • Free Coffee
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Rental Car Service Onsite
  • Television
  • Vending Machines
Downtown Nashville Nissan, Nashville, TN, 37228