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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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August 04, 2022

The service was prompt and the technician polite, and courteous. The problem was resolved easily. More

by DALELONG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2022

Great place, very good services, costumer service very helpful, so far no complaints, i will continue using this shop More

by MAX.CHACANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2022

Service rep was fast and efficient. Recommended I bring my car in more frequently, he was correct. Timely and easy. More

by mariannewwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2022

Took my car to the service center for a minor service. The rep who helped me, Bryce, was efficient, courteous and very thoughtful. It was an excellent experience. More

by roystah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2022

On-time, good communication, part order error of 2 parts corrected, actual repair cost less than estimate, disappointed dealership does not offer customer free car wash. Expected car wash as an automatic. More

by Tom Deloye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2022

Professional, thorough, knowledgeable, and friendly. Finished the work in a timely manner. Definitely recommend to others. More

by denisducey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2022

Kevin was very responsive, polite and helpful. Got our car back in a very short time with good explanations. More

by SAALFELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2022

The repair was promised for august 5th and the car was delivered on July 20th. Good job! More

by LSIMON4947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2022

Bought my car here, so naturally I have them service it to. If you have any concerns speak to Kevin, he’s the service liaison. More

by asia.stewart22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2022

Excellent customer service, all work performed ahead of time and at or below the price estimate. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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