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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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June 12, 2022

Kevin is the very best! Takes care of everything and each service appt goes smoothly! More

by MAMALUCILLE6206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2022

The technical service was great. Customer service was was polite and professional. I had difficulty arranging a courtesy ride to pick up my vehicle at the completion of servicing (th More

by MCOOPER10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2022

I've been going to them for a while and had a reliably good experience. More

by lewis.a.marshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2022

Their OK. Too many requests for reviews. Their OK. Too many requests for reviews. Their OK. Too many requests for reviews. More

by LWOOD3
Recommend Dealer
Yes
Employees Worked With
Can’t remember persons name
June 10, 2022

Downtown Toyota-Subaru has great customer service. Most dealerships I dread taking my car in for service but not at Downtown Toyota-Subaru! More

by CHEFRICHH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2022

Downtown Toyota gives me confidence that every service visit restores my car to lie-new condition. I think the team is thorough and I believe we are keeping the car in the best possible state of repair. More

by CHRISBUNN1548
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2022

Everyone was very friendly and accommodating. I have used them for all of the maintenance of my 12 year old Yaris since I bought it new and it still runs great! More

by ESILVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember the name of the man who helped me but everyone was great.
June 09, 2022

Efficient understanding and caring employees. I brought my 2022 Forester in for repair of the cargo door the week of my husband’s memorial service. I was provided a loaner car and had my car ba More

by BREGAN48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2022

Alicia was great! My 11 yr old Camry needed a lot of maintenance. Other than the cost, it was great and done in a day! More

by shelly.watson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia
June 09, 2022

Did not make correct repairs. Twice. Problem persists and no effort was made to fix it. Now I’m out $600 and have to find someplace else. Feeling ripped off. More

by Mklimek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Pena-Marquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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