Downtown Toyota-Subaru of Oakland - Service Center

I called them about an emergency. I suddenly had a flat tire. The tire was purchased several months ago. They saw me right away and took care of the problem I suddenly had a flat tire. The tire was purchased several months ago. They saw me right away and took care of the problem More

I was greeted promptly and didn’t have to wait long for the service tech to assist me. He was friendly, efficient and respectful the service tech to assist me. He was friendly, efficient and respectful More

I enjoyed the service and it’s convenient and helpful. I will use their service next time again. I will use their service next time again. More

Really good service — issue wasn’t fully replicable but the service folks took care of it anyway. Thanks for the thoroughness. the service folks took care of it anyway. Thanks for the thoroughness. More

Online I scheduled the appt at 3:00pm and said I would wait at the dealership but when I arrived I was told that any appts made after 1:00pm they would keep the car overnight. I told the manager that they wait at the dealership but when I arrived I was told that any appts made after 1:00pm they would keep the car overnight. I told the manager that they should note that online when setting the appt but he worked with his mechanics to get me in and out before they closed that day! He was super friendly and helpful. More

Friendly and responsive. Long wait to get started on service, though. Should have been more staff there at their opening hour Long wait to get started on service, though. Should have been more staff there at their opening hour More

Fine service. Hopefully will continue complementary rides. Makes all difference for my ability to use you Hopefully will continue complementary rides. Makes all difference for my ability to use you More

I always receive excellent customer service from my representative Kevin Goh. I feel safe on the road. representative Kevin Goh. I feel safe on the road. More

The scheduling is easy enough but their communication around service is poor. To be honest I wasn’t even sure my car was properly serviced by the time I drove home. around service is poor. To be honest I wasn’t even sure my car was properly serviced by the time I drove home. More

They cheat you, plain and simple. They lie to you and say you need a $300 light bulb, when you could gwt one for $30. They lie to you and say you need a $300 light bulb, when you could gwt one for $30. More