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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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May 31, 2022

Professional and helpful staff. A great experience, I will go back to have my car serviced at Oakland Subaru. More

by mcmorrowv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022

I was disappointed at how disorganized the dealership was at first. I was passed off to multiple staff people and my car was in the shop for almost 3 weeks, but the work could have taken a few days. It seeme More

by marisasgordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022

I really appreciate the service team at Downtown Subaru who are always polite and efficient. What I do not appreciate is your sales team calling me four times when my car was being serviced, trying to More

by PEMICHAELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022

I would like to thank Mr. Bryce Bennett and Lyle, the technician. They helped me out in the late Friday afternoon (already passed their normal working hours). So I could drive More

by Avatamsaka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyle, the technician
May 29, 2022

I was pleased with the service prior to my drive to S. California. However once I arrived at my destination a warning signal came on that my my hybrid battery needed servicing and to go to a dealer. It co More

by NSIHSAN123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022

Great service. Easy to schedule. Friendly, knowledgable staff. Would definitely recommend to any and all Toyota owners. More

by smledbetter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022

Ive been bringing my car to this service center since the beginning…if you have any issues just ask for Kevin, he’s great at resolving any issues you might have. More

by asia.stewart22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022

This was my first visit to Downtown Toyota ( new car). I was pleased with having such good service near my home. More

by SFRANCOSKYLINE4217
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022

They very friendly and I am very happy to do business with them. I will come back again. More

by JLIAO817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022

We took our car in for routine maintenance and concerns about a possible oil leak. Downtown Auto was very thorough and found two oil leaks which they fixed within the same day. More

by RGDSNAKE
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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