Downtown Toyota-Subaru of Oakland - Service Center
Oakland, CA
3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center
Professional and helpful staff. A great experience, I will go back to have my car serviced at Oakland Subaru. A great experience, I will go back to have my car serviced at Oakland Subaru. More
I was disappointed at how disorganized the dealership was at first. I was passed off to multiple staff people and my car was in the shop for almost 3 weeks, but the work could have taken a few days. It seeme at first. I was passed off to multiple staff people and my car was in the shop for almost 3 weeks, but the work could have taken a few days. It seemed like they were going through many transitions and were very disorganized. However, Patrick came through to really help me get my car back to me, fixed. He seemed to go above and beyond to help me get the work paid for by my insurance. Patrick really helped me in the end! More
I really appreciate the service team at Downtown Subaru who are always polite and efficient. What I do not appreciate is your sales team calling me four times when my car was being serviced, trying to who are always polite and efficient. What I do not appreciate is your sales team calling me four times when my car was being serviced, trying to sell me a new car. The calls kept coming even after I asked that they stop. More
I would like to thank Mr. Bryce Bennett and Lyle, the technician. They helped me out in the late Friday afternoon (already passed their normal working hours). So I could drive Bryce Bennett and Lyle, the technician. They helped me out in the late Friday afternoon (already passed their normal working hours). So I could drive back home worry free. They helped me when I was most needed. Words are not enough to express how thankful I feel in my heart. More
I was pleased with the service prior to my drive to S. California. However once I arrived at my destination a warning signal came on that my my hybrid battery needed servicing and to go to a dealer. It co California. However once I arrived at my destination a warning signal came on that my my hybrid battery needed servicing and to go to a dealer. It cost me $300 and extra hotel day to get the service taken care of before I could drive my car. This should have been noticed during my Oakland service. More
Great service. Easy to schedule. Friendly, knowledgable staff. Would definitely recommend to any and all Toyota owners. Easy to schedule. Friendly, knowledgable staff. Would definitely recommend to any and all Toyota owners. More
Ive been bringing my car to this service center since the beginning…if you have any issues just ask for Kevin, he’s great at resolving any issues you might have. beginning…if you have any issues just ask for Kevin, he’s great at resolving any issues you might have. More
We took our car in for routine maintenance and concerns about a possible oil leak. Downtown Auto was very thorough and found two oil leaks which they fixed within the same day. about a possible oil leak. Downtown Auto was very thorough and found two oil leaks which they fixed within the same day. More