Downtown Toyota-Subaru of Oakland - Service Center

Staff is very nice but even with an appointment the wait is just too long. is just too long. More

Everyone was very helpful from the time I dropped off my Outback until I picked it up. I was given updates on the services when needed and my car was ready when they said it would be. Outback until I picked it up. I was given updates on the services when needed and my car was ready when they said it would be. More

Service here is extremely expensive. I’ve taken it here out of loyalty but this will be the last service I get here for this car. I found out after the fact that my wiper fluid, which wa I’ve taken it here out of loyalty but this will be the last service I get here for this car. I found out after the fact that my wiper fluid, which was part of my service, wasn’t done, so not sure what else wasn’t done. More

The worst customer service I've ever experienced at car sales/service dealership in 50 plus years of driving. sales/service dealership in 50 plus years of driving. More

Very courteous staff. Went out of his way to make sure all of things that needed repairs were taken care of. Had to keep car over night. Stayed in contact to let me know w Went out of his way to make sure all of things that needed repairs were taken care of. Had to keep car over night. Stayed in contact to let me know when the specific piece needed came in and when my car was going to be ready for pick up. More

Joe and his team expressed care and ensured all my requests and concerns for my appointment were met. Guadalupe was also very helpful at the front desk. Thank you! requests and concerns for my appointment were met. Guadalupe was also very helpful at the front desk. Thank you! More

Service appointments were easy to make online, and service was prompt. I worked with Daniel Pena on warranty maintenance and he took great care of me. service was prompt. I worked with Daniel Pena on warranty maintenance and he took great care of me. More

Good service, time appropriate, I feel confident having my vehicle serviced here and will continue to come here in the future. my vehicle serviced here and will continue to come here in the future. More

I was really frustrated with the lack of communication about my car’s repair. It was a complicated issue - they couldn’t get the necessary parts and I had to rent a car. That wasn’t their fault. But the s about my car’s repair. It was a complicated issue - they couldn’t get the necessary parts and I had to rent a car. That wasn’t their fault. But the staff assigned to me was completely unresponsive when I was trying to get updates. More

These guys always provide excellent customer service and the work is done well. I always get my car back the same day too. the work is done well. I always get my car back the same day too. More