Downtown Toyota-Subaru of Oakland - Service Center

Today was the first time I was told that the service center will not be able to rotate my tires. Every time previously I was under the assumption that this was done. The service member told me since I d center will not be able to rotate my tires. Every time previously I was under the assumption that this was done. The service member told me since I do not have the stock wheels they are not allowed to rotate. More

Reliable and friendly service every time we get our car services here. great communication from the staff. services here. great communication from the staff. More

I was told I need services done at 25000 miles I would need to do again at 30000 miles need to do again at 30000 miles More

Great job - in and out! !! Young woman who answered the phone and made my appointment was so cheerful and polite! She started it all out great! !! Young woman who answered the phone and made my appointment was so cheerful and polite! She started it all out great! More

Great customer service. Quick turnaround. Nice facilities to do my work. Full disclosure on all items addressed. Quick turnaround. Nice facilities to do my work. Full disclosure on all items addressed. More

They do the best they can being short staffed. I appreciate their attention to the details of my recent service I appreciate their attention to the details of my recent service More

The Downtown Oakland Service team is Help fast and friendly. I always have a pleasant experience. friendly. I always have a pleasant experience. More

Should automatically offer compensation when messing up on an oil change. Could've potentially messed my car up by not putting in oil drain plug correctly. Got stranded an hour away from my place. Also Dan on an oil change. Could've potentially messed my car up by not putting in oil drain plug correctly. Got stranded an hour away from my place. Also Daniel is a terrible service advisor. My service rep was off, so only person I could get into contact with was Daniel. Was told by one person on the phone that he would call back to give vehicle update, but he never called nor picked up the phone. Leaves customers waiting for their vehicle the next day for someone else to handle the issue. More

Great service and speedy turn around but unfortunately they missed a few things that I asked for specifically. they missed a few things that I asked for specifically. More

Completed my service/maintenance checkup in a timely manner and reviewed the findings with me. manner and reviewed the findings with me. More