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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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May 07, 2022

Patrick was a great representative that really helped me out. I definitely recommend his services More

by tjbmgs3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2022

Kevin is the best! Downtown Toyota is great! Keep up the good work! Thank you! More

by mrnebol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2022

I had a problem with the clerk at the service desk for 2 days in a row He was rude. Asst Manager Brandon help me My bill was free behind how I was treated. Ty Brandon. Save me as a customer More

by kimberlypinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kirker
May 07, 2022

I appreciate the care and listening skills of the service attendants. They work very hard to accommodate my request. More

by REVLORMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names
May 07, 2022

Brian was an excellent worker! Exceptional assistance and follow up. Would love to work with him again. More

by benmirov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
May 06, 2022

My serpentine belt fell off on the bay bridge and Patrick did an incredible job not only fitting my repair in, but also getting it done in a timely fashion. I would recommend this repair garage for anyone in More

by dcboyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022

I have had two Subarus. Forrester and now the cross check. I have used Oakland downtown Subaru for years. They are the best! More

by ctbroadaway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022

I was satisfied with the service. Thank you. However, you need to improve your customer service. More

by coredong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
May 05, 2022

Thry helped me fix my mirror, quickly and cheaper than others quoted. Everyone was nice. More

by NIKKI.BELUSHKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022

I've spent $1,000 on two separate occasions so far and my check engine light is still on. I told the dealership I would need a loaner if I were to bring my truck in a third time for them to try again to fix More

by Toyota Service Dealership
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Goh
1.0
This rating includes all reviews, with more weight given to recent reviews.
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