Downtown Toyota-Subaru of Oakland - Service Center

Service department has always been efficient and timely. My only complaint is that last time I had an appointment, I was contacted by a third party about selling my car. Even after I texted no, I was still My only complaint is that last time I had an appointment, I was contacted by a third party about selling my car. Even after I texted no, I was still contacted by phone. More

The person that took care of me when out of his way to provide an exceptional customer experience for me! I truly appreciated that! provide an exceptional customer experience for me! I truly appreciated that! More

Fast and good service. Good communication. They helped identify preventive services and gave good advice. Good communication. They helped identify preventive services and gave good advice. More

My scion’s smog control needed to be reset I was unable to reset it myself though I tried through highway driving, and these folks were able to reset it for me. to reset it myself though I tried through highway driving, and these folks were able to reset it for me. More

I have spent 20min to drop my car off for scheduled service and then 30 minutes to pick it up - multiple times now and the last service they didn’t touch my undercarriage like I asked. I just don’t e service and then 30 minutes to pick it up - multiple times now and the last service they didn’t touch my undercarriage like I asked. I just don’t enjoy my time there. More

Good communication. Timely service. Nice facility. Knowledgeable staff. Estimate was accurate. Easy to drop off. Timely service. Nice facility. Knowledgeable staff. Estimate was accurate. Easy to drop off. More

Way better and faster than my experience with Subaru in El Cerrito. Proficient and professional. El Cerrito. Proficient and professional. More

David Jacobs took good care of me when I had a very frustrating problems. Thanks David. BTW: I had terrible and upsetting experience when I bought my Impreza in 2019. I’ll never return there and deli frustrating problems. Thanks David. BTW: I had terrible and upsetting experience when I bought my Impreza in 2019. I’ll never return there and delight in telling anyone and everyone to buy their Subaru elsewhere!!!!! More

Everything done professionally. Booking an appointment. Getting an appointment. Drop off. And pickup. Car working fine. Booking an appointment. Getting an appointment. Drop off. And pickup. Car working fine. More

Excellent service. Patrick was very helpful in explaining everything and taking care of our car Patrick was very helpful in explaining everything and taking care of our car More