Downtown Toyota-Subaru of Oakland - Service Center

So convenient. The service center is very responsive. They have a shuttle. They have coffee and tea for while you wait. Everyone is polite and courteous. They have a shuttle. They have coffee and tea for while you wait. Everyone is polite and courteous. More

Service manager communicated well. My issue was a pain in the butt but it the service center resolved it. the butt but it the service center resolved it. More

They aren’t very responsive With calling back about parts coming in or to schedule service. It works best to just show up. coming in or to schedule service. It works best to just show up. More

I found the service advisor Friendly and well-informed and willing to tell me my options. Also the way the area has many good magazines to read and television to watch. Plus the fact they had refreshments and willing to tell me my options. Also the way the area has many good magazines to read and television to watch. Plus the fact they had refreshments More

Patrick was wonderful! He went above and beyond to help solve my car issues! Thank you Patrick! solve my car issues! Thank you Patrick! More

The shop was clean and easy to get appointment and quick service. Very helpful staff. service. Very helpful staff. More

An average dealership service center. While previous visits have been good this last one included remarks about corroded battery terminals which they did not service. My car died three days later from c visits have been good this last one included remarks about corroded battery terminals which they did not service. My car died three days later from corroded terminals. The corrosion was significant and should have been addressed, not just mentioned. In addition, although the service ran later than expected, I received four separate calls inquiring about the quality of my experience and asking if I would consider selling my car. Hey f more attention had been paid to the service than to the follow up calls I would not be writing this sort of review. More

I was charged when I took my car in for lights that’s were blinking on my dash even though that is covered under the 27 point inspection. I was then told that an oil gasket had to be replaced and the eng were blinking on my dash even though that is covered under the 27 point inspection. I was then told that an oil gasket had to be replaced and the engine resealed. I have a 2013 outback with 90,000 miles and it is a PZEV. My power train is covered in California for 15 years or 150,000 and was told by the service center that it is not covered. They would not explain why. So now I have to make a claim with Subaru of America. I love subarus but I’m questioning whether I will ever buy one again because of this service.. More

I have asked for an itemized receipt when I had the 60,000 mile work done and have not received it. 60,000 mile work done and have not received it. More

I was able to get out of the dealership while waiting for my car to be serviced in 2 hours or less and the customer service agent was really friendly. Thank you my car to be serviced in 2 hours or less and the customer service agent was really friendly. Thank you More