Downtown Toyota-Subaru of Oakland - Service Center

Needed pricey and unexpected repairs,.my service advisor shiv took good care of us. While the price tag is high, the service was great and is warranted with oem parts. That's worth the money. shiv took good care of us. While the price tag is high, the service was great and is warranted with oem parts. That's worth the money. More

My concerns were listened to & investigated. I was called, advised of the issue & a plan was developed & carried out to rectify the problems. called, advised of the issue & a plan was developed & carried out to rectify the problems. More

After waiting for 3hrs at your spot ,they told me my car got serviced ,but it was a different car. The didn't even touch my car. They told me to wait another 10minutes to do all that work. After about 10mn got serviced ,but it was a different car. The didn't even touch my car. They told me to wait another 10minutes to do all that work. After about 10mnts they gave me my car,I am sure they did change only the oil and nothing more but what I paid was for many other stuffs.I didn't want to waste my time fighting with them. Folks make sure this dealership is doing everything for the pricewe pay. I will never visit it and I am telling my friends not to do so. More

Top notch service writer handled my warranty work done on my Impreza , same day service and was given a ride home to start Awesome! my Impreza , same day service and was given a ride home to start Awesome! More

I love the wonderful attention from Kevin. He makes sure I get top care to my 14 year old Prius. He has always been there for me from when he started. He deserves a promotion and a substantial raise. Alwa I get top care to my 14 year old Prius. He has always been there for me from when he started. He deserves a promotion and a substantial raise. Always cool, calm and collected.Gayle Miller More

The staff was very efficient, polite and offered to give me a ride while car was being serviced. Thank you. me a ride while car was being serviced. Thank you. More

Service took a lot longer then I was told and when I came to pickup my car they gave me the wrong keys. Seemed very disorganized to pickup my car they gave me the wrong keys. Seemed very disorganized More

All people in customer service area are very good , kind trying to help us in everything we need thanks to all trying to help us in everything we need thanks to all More

Dave and the team at Downtown Subaru Oakland are top-notch. Our SUV is well maintained thanks our reasonable service package. Always good vibes, short wait and great care! top-notch. Our SUV is well maintained thanks our reasonable service package. Always good vibes, short wait and great care! More

The whole garage was clean staff knowledgeable, then taking their time answering my question to a point which I understood. I’m the type of guy who knows where the key goes. I’m a returning customer taking their time answering my question to a point which I understood. I’m the type of guy who knows where the key goes. I’m a returning customer. Thank you for your time More