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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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January 14, 2022

Gentlemen who helped was unprofessional. Mr. Vern Chao was eating cheese cheetos while on the floor helping customers. More

by Carlos N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vern Chao
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2022

Patrick learned made my experience at Subaru downtown oakland great! He greatly communicates updates about my car! I highly recommend Patrick at this service site! More

by celine.cheng7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong
January 14, 2022

They were not busy on the day I took my Crosstrex fior serving; however, staff were very attentive to my needs. More

by alvarado_stevan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
January 14, 2022

This location is always my go to! Great service and great people. Thanks for always taking care of my Subaru! More

by EMILYLAURENVANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2022

Organized. Friendly, competent, diligent are the words that come after this last experience. I have been thoroughly satisfied More

by olivierjmarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
January 13, 2022

Noted significant Poor communication, lack of technical knowledge of product and was over charged for service. More

by Mvw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Pena-Marquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2022

I had a flat tire and it was replaced within the hour! I also needed my 50,000mile service check and Downtown Toyota was able to take care of that in the spur of the moment! My 2013 Prius is running great, More

by Susan Shimamoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Danielle Kirker
January 13, 2022

everything good everyone perfect. i get appointment easily taken care by service advisor extra ordinary More

by PURSUSHOTTAM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Danielle Kirker
January 12, 2022

As expected v v v. V v. V. V v. V f. V. V. V More

by A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessy Lloyd
January 12, 2022

Patrick was very helpful and understanding of my issue during my service appointment. He was prompt in getting the issue resolved and was a proactive communicator. More

by RYANKILLORY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
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