Downtown Toyota-Subaru of Oakland - Service Center

While it took several days to get an assessment of my car’s problem Kevin was great at keeping me informed car’s problem Kevin was great at keeping me informed More

Made appointment, drop off was easy, they kept me up to date on my repairs which were extensive and gave me a loaner car, they discussed alternatives, car seems great now. date on my repairs which were extensive and gave me a loaner car, they discussed alternatives, car seems great now. More

The service center is well organized, the people helpful and they check in with you to suggest repairs on issues their multipoint inspection may have uncovered. But they are never pushy about extra repairs and they check in with you to suggest repairs on issues their multipoint inspection may have uncovered. But they are never pushy about extra repairs you may not be ready for. More

We have relied on DT Toyota since we bought our Highlander in 2005. The car runs like new. I appreciate the service managers who work with me to keep the car sound and keep costs under control. Highlander in 2005. The car runs like new. I appreciate the service managers who work with me to keep the car sound and keep costs under control. More

Good service and ready on time with recomende not dude good experience for sure thanks guys good experience for sure thanks guys More

The service was very good. They got me in on time and had my service done very promptly. I would definitely come here again! my service done very promptly. I would definitely come here again! More

Everyone was communicative, kind, and patient. They were short staffed the morning I came in and the customer service was still top notch. One of the managers stepped up and helped out - he was wonderful. short staffed the morning I came in and the customer service was still top notch. One of the managers stepped up and helped out - he was wonderful. More

Kevin Goh and his co workers are excellent. This is my 3rd attempt to give them superlative remarks. I originally submitted the very positive survey Nov 5th or so. Then again today. And now a second time 3rd attempt to give them superlative remarks. I originally submitted the very positive survey Nov 5th or so. Then again today. And now a second time today because I got a confusing message about using a pass word to get confirmation of my response. I didn't have my password at that time, but am trying one last time to give HIGH MARKS TO GOOD EMPLOYEES. More

Fast, responsive and thorough. Completed recall and replaced brakes. Even refilled window washer fluid! Very pleased. replaced brakes. Even refilled window washer fluid! Very pleased. More

I went in for a a recall repair which was fine. But now they continually spam me with calls and texts on unrelated matters. Please leave me alone. they continually spam me with calls and texts on unrelated matters. Please leave me alone. More