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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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November 01, 2021

Service tech was friendly and helpful, and the service was completed in the time I was told More

by Binkie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember but my tech was female. , Danielle Kirker
November 01, 2021

I got excellent service on a Saturday from Patrick Learned, and he was very helpful and concerned about the problems I told him about. He followed up with courtesy and took care of a 60,000 mile inter More

by REINKINGF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2021

My brakes are not good price very very expensive what can I do thanks t More

by Tedros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle Kirker
November 01, 2021

I’m so glad all my experiences with the service shop were not like my experience with the dealer. The service has always been good. My only feedback is to advertise the ability to give a ride please. Some of More

by fgsw_2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Kirker
November 01, 2021

I went in to get my car checked Toyota Corolla and Didn't take long and they will very kind time to leave and they open up on time very good service. More

by melvin.roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2021

Well organized and well run service and parts department with good communication and fair pricing. More

by Lambredesigns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
October 31, 2021

Great service - estimate of cost amount and time to fix was spot on. Great listeners and friendly More

by Vjrowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2021

The agent was Responsive and Professional. Followed up, scheduled and completed service in a timely manner More

by Taylormdt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2021

Didn't inform our car's repair job needs to be left over night at the shop & had no intention for renting a car for compensation. Someone stole the chip assembly from the remote entry key! More

by JONOCOMBCK
Recommend Dealer
No
Employees Worked With
October 29, 2021

Experience was very pleasant; fast service and friendly staff who got the job done carefully and efficiently More

by chris.lowenstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
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