Downtown Toyota-Subaru of Oakland - Service Center

Patrick was very helpful and polite. My car was serviced earlier than I was expecting. I particularly like the extra information that they tell us. earlier than I was expecting. I particularly like the extra information that they tell us. More

Things were taken care quickly and I am assuming carefully. My service rep, Dan , was excellent in keeping me informed. It did seem to be fairly expensive. carefully. My service rep, Dan , was excellent in keeping me informed. It did seem to be fairly expensive. More

Clean working environment that provides prompt and efficient service. Completed work and service speak for the dealership and it’s workers who are honest and reliable efficient service. Completed work and service speak for the dealership and it’s workers who are honest and reliable More

Jessy was awesome. So patient and professional. He kept me apprised of the work being done and let me know right away when the car was ready. me apprised of the work being done and let me know right away when the car was ready. More

Took my car in at 8 am and got it back with complete service and wheel bearing replaced in 2 1/2 hours. Incredible service! service and wheel bearing replaced in 2 1/2 hours. Incredible service! More

Had the car in for a lift gate problem 4 times and it hasn’t been fixed. It works about 20% of the time, very frustrating . hasn’t been fixed. It works about 20% of the time, very frustrating . More

The team here is amazing! I cannot emphasize enough the customer service and care for my car was spectacular. I will 100% be coming back for my car's services! customer service and care for my car was spectacular. I will 100% be coming back for my car's services! More

Kevin was great! He kept me informed and had awesome customer service. Was able to pick my car back up when it was convenient for me customer service. Was able to pick my car back up when it was convenient for me More

Kevin is fantastic! Goes above and beyond. Very helpful. The service was prompt this time, some times in the past I have been disappointed by a 20-30 minute wait, despite having an appointment, bu helpful. The service was prompt this time, some times in the past I have been disappointed by a 20-30 minute wait, despite having an appointment, but not on this trip. More

My car was serviced even though I didn’t have an appointment. I drove on because my tire pressure alert was on despite my having pit in air. Toyota said they would check and as I was due for my usua appointment. I drove on because my tire pressure alert was on despite my having pit in air. Toyota said they would check and as I was due for my usual every 5,000 mile service said they could do that at the same time. And, as I waited all afternoon in the waiting room I was given a sandwich from the party in place for one of the employer’s birthday. More