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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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September 04, 2021

Ummmmmm They provide transportation back home, accurate time when my Vehicle would be done super helpful no attitudes clean everyone wear a mask thanks a lot More

by EARTHMOONSUNLOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2021

Our device visit was easy to schedule and drop off was smooth. The time estimate to perform the service was accurate (there was no charge). Staff was courteous and pleasant. The only complaint would be More

by JERRYANNE
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2021

David is extremely helpful and kind. Always appreciate the patience and assistance of Subaru service guys. I brought my car in in the morning after a broken window, and he fixed it the same say. Thank you More

by MARGAUX.S.PAYTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Luong, David Jacobs
September 03, 2021

Always get attentive and careful service.I take both of Always get attentive and careful service. I take both of my Toyotas here. They make me feel appreciated. And the location is very convenient for me. More

by HM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2021

It a great place friendly feels like there your neighbor. Nice bunch of hard working people. Will definitely go back again. Thanks for the great service More

by scottrowe_41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2021

Kevin is an amazing service mgr. great customer service by all! Very organized and quick service, no hassle drop off of car. Thank you so much!! More

by NURSEHAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2021

Jessy is always pleasant and professional. He communicates well and is always a pleasure to deal with. Everyone in staff is professional and courteous, each time More

by TKM.SEATOWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
September 03, 2021

Poor customer service. Service department is difficult to contact and to get consistent support especially when something is wrong. I’d rather support a local mom and pop auto shop. More

by alyssaandaaronkurth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Pena-Marquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2021

My experience was great I dropped off my car and then My experience was great I dropped off my car and then Kevin called a shuttle for me and I went home for two hours and got a text and my car was read More

by LEWPRICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2021

My car was serviced in a timely manner. Jessy was nice and very professional. I was very pleased with service. Thanks everyone at subaru Oakland More

by Nia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
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