Downtown Toyota-Subaru of Oakland - Service Center

Service was done as requested and on time! Shuttle service was provided and information about tires, promotions, prices and installation were also available as requested! service was provided and information about tires, promotions, prices and installation were also available as requested! More

Jimmy is really helpful. 5 star! He help me get the full estimate for my windshield via email within one hour. So I can email it to my insurance company today. estimate for my windshield via email within one hour. So I can email it to my insurance company today. More

Always a good experience and have used this garage for many years with all my toyotas—John Rowe has always been my go to person but this time Vern was very helpful many years with all my toyotas—John Rowe has always been my go to person but this time Vern was very helpful More

Professional and clean shop. Very mindful of covid protocols. Car was ready when they said it would be. Relatively fast service. Nice to have a ride home while car was being serviced. protocols. Car was ready when they said it would be. Relatively fast service. Nice to have a ride home while car was being serviced. More

Recommended service not really necessary, just to inflate bill. Should have made clear that cabin filter change and gas system treatment not necessary. I can get oil change and filter much cheaper elsewher bill. Should have made clear that cabin filter change and gas system treatment not necessary. I can get oil change and filter much cheaper elsewhere More

I would never return to service my Subaru and I will actively encourage all Subaru owners to not seek service at Downtown Subaru. Most of the staff is helpful but Jimmy needs to find another line of wo actively encourage all Subaru owners to not seek service at Downtown Subaru. Most of the staff is helpful but Jimmy needs to find another line of work. He views customers as an inconvenience. This is is my second experience with him. More

Jessy was very helpful in explaining the components of the 60,000 mile service and giving us tips on scheduling our service. I also appreciate the Lyft rides and the efficiency of my service. the 60,000 mile service and giving us tips on scheduling our service. I also appreciate the Lyft rides and the efficiency of my service. More

I was in the East Bay with family, decided to try to get 30,000 checkup on my Subaru. Downtown Subaru got me in within a few days, did an excellent and friendly job, thank you for making it so easy. 30,000 checkup on my Subaru. Downtown Subaru got me in within a few days, did an excellent and friendly job, thank you for making it so easy. More

Mohamed was courteous and conscientious. Wait time was a little longer than expected, but he went over the results carefully at pickup and advised me clearly about what work needed to be done and pending little longer than expected, but he went over the results carefully at pickup and advised me clearly about what work needed to be done and pending replacements were clearly explained. More

When I walked in I was greeted and quickly helped. the service member provided me information on the different services available with no pressure to pick one. They consistently kept me updated about my c service member provided me information on the different services available with no pressure to pick one. They consistently kept me updated about my car. Great service! More