Downtown Toyota-Subaru of Oakland - Service Center

IF I COULD GIVE ZERO STARS I WOULD. THE SERVICE I RECEIVED WAS HORRIBLE, AND I WAS HELPED BY THE ASSISTANT MANAGER KRISS PASHINYAN. WOW RECEIVED WAS HORRIBLE, AND I WAS HELPED BY THE ASSISTANT MANAGER KRISS PASHINYAN. WOW More

Patrick was very very very knowledgeable and easy to work with, very nice as well. Subaru is pretty easy to get an appointment with too. with, very nice as well. Subaru is pretty easy to get an appointment with too. More

Jimmy was fantastic. Friendly, professional, and efficient in how service was handled. I really appreciated how quickly I was processed and the thoughtfulness of the team. Would be great if there efficient in how service was handled. I really appreciated how quickly I was processed and the thoughtfulness of the team. Would be great if there was a confirmation email for when the service is reserved online. I was unaware that some previous reservations had gone through and ended up missing them More

Generally we have always been pleased with the service… Patrick was welcoming and explained to us why after recently getting the car serviced we experienced a battery failure while on vacation … which was Patrick was welcoming and explained to us why after recently getting the car serviced we experienced a battery failure while on vacation … which was not pleasant… but he explained how this issue could have been missed….we will be back and hope nothing like this happens again… More

Good service department but sales department difficult to work with. Service has had zero rework in 10 years for maintenance items on my 4Runner. Service very responsive. work with. Service has had zero rework in 10 years for maintenance items on my 4Runner. Service very responsive. More

Great group that explains things well and makes sure you’re taken care of. My car always runs like a dream coming out, and service rarely takes longer than a few hours. Would recommend. you’re taken care of. My car always runs like a dream coming out, and service rarely takes longer than a few hours. Would recommend. More

Good service nice location nice stuff friendly stuff and clean area I would like to come back again and I really like it to get my car service again clean area I would like to come back again and I really like it to get my car service again More

I was in and out very fast. Everyone was very helpful and I the free Uber ride back home is super helpful as well. 10/10 I the free Uber ride back home is super helpful as well. 10/10 More

Toyota listened to my needs. Took care of my problems except one. Sam is a fantastic representative! Ps. The other rep got 1 star bc was rude. except one. Sam is a fantastic representative! Ps. The other rep got 1 star bc was rude. More

Polite quick knowledgeable convenient nothing else to say to keep me from submitting survey with less than twenty five words is very annoying and I won’t submit another to keep me from submitting survey with less than twenty five words is very annoying and I won’t submit another More