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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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August 06, 2021

They took a lot of time to return my car. They forgot that I was waiting and I have to talk with another technician. T More

by Maurus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2021

They are very good in analyzing car as to what needs fixing and informing the customer as to what needs to be done and cost More

by gerry0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo
August 06, 2021

I couldn’t believe how fast my car was serviced! It only took a couple of hours. Everyone was very friendly and lovely to interact with. More

by LIZZYCOCKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faisal Zalmy
August 06, 2021

David Jacobs went above and beyond to help me fix a recurring motor issue with my car - can't say enough praise about his service! More

by LAURIE_GARDNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
August 05, 2021

We bought our Ford SUV with a maintenance contract from them, but service very slow for basics like replacing a battery and an oil change. More

by Pegasus16.b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Faisal Zalmy
August 05, 2021

Excellent service and knowledgeable stuff. I definitely will recommend the store. I really enjoyed the time and the stuffing along the convinient location near my job site More

by MPOB4LIFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
August 05, 2021

patrick was very helpful and accommodating. he kept me updated with texts. the service director was also very kind and helpful with getting a difficult situation with my fleet program paid for More

by T.SANGENITTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick , Faisal Zalmy
August 05, 2021

Muhammad took great care of me and was very communicative. I really appreciated all of his help. He gave me clear information and had the car brought down before I arrived. More

by 1.heckenlively
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad
August 05, 2021

You always do great work. John has always been helpful in keeps ng our car in great shape . We appreciate the attention he has given us More

by merylu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rowe
August 05, 2021

Easy in, easy out. Great service - listened to my concerns and acted on them. Jessy followed up on all my issues and didn’t recommend work that didn’t need to be done this visit. More

by DJ3099
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy
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