Downtown Toyota-Subaru of Oakland - Service Center

Very knowledgable maintenance staff. Mr chao listened to my concern and verified my problem. He showed me where my spare tire was and pointed out defects in my tires. my concern and verified my problem. He showed me where my spare tire was and pointed out defects in my tires. More

Everyone was very friendly and the service took 2 hours. Kevin checked me in and out and was helpful and efficient. People were wearing masks and practicing COVID procedures. Kevin checked me in and out and was helpful and efficient. People were wearing masks and practicing COVID procedures. More

They made it so easy and exceeded my expectations - from intake to pickup. I am almost looking forward to my next service call. Thank you. intake to pickup. I am almost looking forward to my next service call. Thank you. More

They did a great job explaining what needed to be done and why they needed to do it.Car runs great and there was a shuttle and why they needed to do it.Car runs great and there was a shuttle More

Sam and my technician went out of their way to help me with my special circumstances and produced a great experience at the end of the day! with my special circumstances and produced a great experience at the end of the day! More

Kevin was extremely helpful resolving my shattered window after my car got broken into. I was greeted with great service and even got a ride home while car was in repair :) after my car got broken into. I was greeted with great service and even got a ride home while car was in repair :) More

The staff was nice & courteous and the timing was ok 👌 My main problem is that it’s too expensive❣️ I’m not sure 🤔 I would it again there ~ too pricey My main problem is that it’s too expensive❣️ I’m not sure 🤔 I would it again there ~ too pricey More

Kevin is always great. Remembers my cars and what they need, remembers that I need a ride, explains what the car needs and what can wait until next time. Friendly, respectful, considerate. need, remembers that I need a ride, explains what the car needs and what can wait until next time. Friendly, respectful, considerate. More

Responsive and thorough service. Excellent customer service and quick call backs. I wouldn’t take my Prius anywhere else! I bought the car here and have never taken it elsewhere because I’m so satisfie service and quick call backs. I wouldn’t take my Prius anywhere else! I bought the car here and have never taken it elsewhere because I’m so satisfied with their work. More

I missed my appointment but the service was very accommodating and got me in the very same day without issue. Staff was extremely efficient and friendly. accommodating and got me in the very same day without issue. Staff was extremely efficient and friendly. More