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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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August 04, 2021

Patrick was professional and helpful. Took me to paint area where I received excellent service from gentleman who explained well how to touch up scrape on bumper! More

by schildbern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick and paint guy in back shop.
August 04, 2021

jimmy is helpful. He helped to ensure we do not have oil leak. Was quick turnaround with service . thanks Jimmy for all your help. Love that there is car service More

by jshellstuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
August 03, 2021

Service is easy to book online. People are nice and the car was ready before 5pm. So convenient! I love my Subaru and this dealership! More

by zsuzsuz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
August 03, 2021

It took several calls to get the appointment set up. I had questions and then no one returned my call. When I arrived to pick up my car most service team was not wearing masks in the office. This was very More

by michael@uglybunnies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Faisal Zalmy
August 03, 2021

Great experience, car was well taken care of. Not clear why the review mandates 25 word minimum, it’s going to discourage feedback, or at least get feedback that isn’t helpful, like the rant I just went on More

by Guest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
August 02, 2021

I came in for my 10k mile service, y was helped quickly and they took great care of my vehicle. I was able to be shuttled to and from the dealership. Great service. More

by 2020Corolla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
August 02, 2021

I am not satisfied by your service.My privacy is I am not satisfied by your service. My privacy is violated by Downtown Toyota dealer. B/ ce I got a call from different branches about warrant …, Po More

by Fish
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Faisal Zalmy
August 02, 2021

Jessy was friendly and easy to work with. We made an appointment with him and he was able to take care of us right away. We got the vehicle back mid afternoon as promised. More

by NAAANCYIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
August 02, 2021

Dave at Subaru helped us speedily replace windshield glass and calibration of related equipment. He and all the service folks at the dealership were amazing. We are grateful- this is part of why we have More

by ojaiku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave, Faisal Zalmy
August 02, 2021

Great people, great service! I’ve been coming to this Great people, great service! I’ve been coming to this location for a number of years now and continue on doing business with Oakland Subaru. More

by yuri.lokotkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
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