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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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August 01, 2021

David was especially kind and helpful when I came to pick up my car. Jessy was very communicative by text (my preference). The car feels like it’s in great shape now. I wouldn’t take my Subaru anywhere else More

by Alicia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy and David
August 01, 2021

This branch is always professional, clear, and concise. The service is thorough, but also oddly quick. Mr. Zalmy was awesome to work. I appreciated his care and concern to make sure the sure right parts we More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
August 01, 2021

Thet took me in right away, helped me get in and out quick with the service. Reasonable prices. Front desk staff was polite and helpful. More

by Thanh Alex Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
August 01, 2021

Quick and smooth service. Friendly and fun. Nothing else to say. Really. Car seems to be running ok after having done my maintenence. 25 words, really? More

by emanuela1nikiforova
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
August 01, 2021

Jimmy and the Subaru staff (as always) goes over and beyond to ensure I have a great experience with my ‘17 Forester. They were able to troubleshoot the issue with my radio and fix it with ease. More

by sherrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
August 01, 2021

Kevin is great! Always calm, polite, welcoming even when he’s juggling 3-4 different things. I feel I can trust his recommendations. Everyone seems to be busy. More

by MAGSNYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
August 01, 2021

Thoughtful, straightforward service and generous / time to explain decisions and offer future course of action. Clean waiting area. Car was returned tidy with all recommended services complete More

by MICHAELMUSIKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
Aug 01, 2021 -

MICHAELMUSIKA responded

THANK YOU

August 01, 2021

Kevin from the front desk of the service department was very friendly, polite, awesome, and provided great customer service. He called promptly to pick up my car, and he knew his stuff. More

by kato604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
August 01, 2021

Working with Kevin Goh is great. He remembers me and is very accommodating. We bring both our Siena and our Pries here when they need service More

by carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
Aug 01, 2021 -

carol responded

Working with Kevin Goh is great. He remembers me and is very accommodating. We bring both our Siena and our Pries here when they need service

August 01, 2021

I had a few warranty issues they were great at downtown Subaru in scheduling taking care of the problems in a very efficient and friendly manner More

by PARSONSJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
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