Downtown Toyota-Subaru of Oakland - Service Center

I came to drop the car, but the service manager told me he could get the work done while I waited. Super slick! Thanks guys. he could get the work done while I waited. Super slick! Thanks guys. More

Great customer service, especially the awesome team effort from the maintenance team. Jessy was very helpful in explaining service needed for my 2014 Forester. No delays and process was smooth. effort from the maintenance team. Jessy was very helpful in explaining service needed for my 2014 Forester. No delays and process was smooth. More

It was very uncomfortable to see that no one working there - not even those directly interacting with customers - was wearing a mask. All of the customers were masked, which should be a signal that we d there - not even those directly interacting with customers - was wearing a mask. All of the customers were masked, which should be a signal that we didn’t feel safe. Indoor masks are recommended here now due to Delta. I feel Subaru is not concerned about the safety of its customers. I will have my car serviced elsewhere from now on. I simply do not feel comfortable at Subaru service center. I didn’t give zero stars because the work on my car was done as needed. More

The service is good, but the telephone system is dysfunctional. It took me eight tries to even leave a message on Tuesday! I was bummed. dysfunctional. It took me eight tries to even leave a message on Tuesday! I was bummed. More

I tried another Subaru center in Bay Area, that one was very bad. Oakland Subaru Center has very good service, people are very friendly, price is reasonable. Recommend it! very bad. Oakland Subaru Center has very good service, people are very friendly, price is reasonable. Recommend it! More

This was a service appointment. John was the advisor. Everything was completed as promised and to my satisfaction. I don’t need 25 words to express my satisfaction. Everything was completed as promised and to my satisfaction. I don’t need 25 words to express my satisfaction. More

My experience with the service representative was beyond great! He was polite, concise with his response, and honest! I hope to get him again for my next round of service. Thanks! great! He was polite, concise with his response, and honest! I hope to get him again for my next round of service. Thanks! More

The advisor Jessy was very kind and helped me get out of there fast and efficiently. It was a great experience preferably than other times. there fast and efficiently. It was a great experience preferably than other times. More

It was very convenient with fast service. I was surprised I got the car back within hours instead of maybe end of day or the next day. I got the car back within hours instead of maybe end of day or the next day. More

So helpful. Explained everything ahead of time. Did what they said and in a timely way so I was in and out early. Great help what they said and in a timely way so I was in and out early. Great help More