Downtown Toyota-Subaru of Oakland - Service Center
Oakland, CA
3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center
Had my Corolla in for routine service. The work was done quickly and they explained everything they did, giving me a snapshot of the health of my car. quickly and they explained everything they did, giving me a snapshot of the health of my car. More
Excellent service. Always love going to Subaru Oakland four service as they take great care of me there! The staff is extremely courteous and helpful. The last time my service rep was Jimmy-he was extreme four service as they take great care of me there! The staff is extremely courteous and helpful. The last time my service rep was Jimmy-he was extremely helpful again!!! Thank you! More
I was very happy with the service, this was my first time here. I especially liked my service rep Dave and the young man who gave me a ride home. here. I especially liked my service rep Dave and the young man who gave me a ride home. More
Lucian was incredibly helpful and very friendly. Really Lucian was incredibly helpful and very friendly. Really appreciated his kindness. Really what else can I say to get the review up to 25 words. Lucian was incredibly helpful and very friendly. Really appreciated his kindness. Really what else can I say to get the review up to 25 words. More
Vern and staff were great!! They helped me with a part that was covered under warranty. Everyone was helpful, courteous and professional. They make coming to the dealer for service so easy. The waitroom i that was covered under warranty. Everyone was helpful, courteous and professional. They make coming to the dealer for service so easy. The waitroom is large and accommodating with a large TV and comfortable chairs. I took a nap lol. More
Very nice experience! For service appts where the pick up time is close to closing time, I’d recommend giving people an early heads up so they can make moves to pick up the car. One time I waited until I rec time is close to closing time, I’d recommend giving people an early heads up so they can make moves to pick up the car. One time I waited until I received the “pick up” text but wasn’t able to make it on time. More
Great customer service by the rep. He recognized me once I arrived and pulled my car. I didn't have to tell him my name or car info. Happy with my service. I arrived and pulled my car. I didn't have to tell him my name or car info. Happy with my service. More
Good service. Loaner provided due to transmission problem although the problem was not addressed in recent service visit. I appreciate that the problem is now being addressed. although the problem was not addressed in recent service visit. I appreciate that the problem is now being addressed. More
the service was fine, but it seems odd that they don’t wash your car at service. first time a dealership hasn’t done this at a service appt. wash your car at service. first time a dealership hasn’t done this at a service appt. More
Friendly team. Flexible and willing to work with customer. Team is honest and tries their best to meet ones needs. Went over the services done thoroughly and answered all follow up questions that we customer. Team is honest and tries their best to meet ones needs. Went over the services done thoroughly and answered all follow up questions that were presented. More