Downtown Toyota-Subaru of Oakland - Service Center

The service department does a great job of taking your concerns seriously and does everything they can to correctly diagnose your car’s issues. I appreciated having a technician ride along with me to expe concerns seriously and does everything they can to correctly diagnose your car’s issues. I appreciated having a technician ride along with me to experience the issue I was having firsthand. More

Kriss was awesome. Gave me a non-bias breakdown of my available options, great analysis of my vehicles status, great service and courteous. I did have to wait a bit when picking up due to lack of communi available options, great analysis of my vehicles status, great service and courteous. I did have to wait a bit when picking up due to lack of communication among the team, but overall good service. More

Knowledgeable, friendly, helpful both at intake, explaining possible considerations, efficient and kept me updated, made sure I understood what was being done, billing explained, and efficient deliv explaining possible considerations, efficient and kept me updated, made sure I understood what was being done, billing explained, and efficient delivery More

Service was absolutely fantastic! Love the staff here. They are always friendly, thorough, and efficient. My go to place for servicing my vehicle. Thanks again! They are always friendly, thorough, and efficient. My go to place for servicing my vehicle. Thanks again! More

The gentleman who helped me did a great job at getting my recall done in a short amount of time when I told him I needed to pick my kid up from camp and hadn’t planned enough time. I was truly grateful that recall done in a short amount of time when I told him I needed to pick my kid up from camp and hadn’t planned enough time. I was truly grateful that everyone worked hard to get the repair done faster than normal. A thousand thank yous! More

The time for the inspection was a couple hours past the estimate (and this required pickup the next day) but staff was super friendly and I really appreciated the free ride back to my house while my car wa estimate (and this required pickup the next day) but staff was super friendly and I really appreciated the free ride back to my house while my car was serviced More

I don’t have anything to write here. It’s ridiculous to I don’t have anything to write here. It’s ridiculous to make this a mandatory question. What were you thinking you absolute muppets. Desperate. I don’t have anything to write here. It’s ridiculous to make this a mandatory question. What were you thinking you absolute muppets. Desperate. More

I got 4 brand new tires and 3 of the 4 are missing caps on the tires and one tire was low on air. The quality of work was poor. on the tires and one tire was low on air. The quality of work was poor. More

Mohammed was very helpful as my service rep. He communicated with the service technician which lead to finding and resolving a noise due to a defective strut bolt. However, by not making this a rec communicated with the service technician which lead to finding and resolving a noise due to a defective strut bolt. However, by not making this a recall item, Toyota Inc burdened me with the costly repair. More

The agent was helpful, service was mostly on time and it seems like they did a good job. On the first visit they were late in finishing service seems like they did a good job. On the first visit they were late in finishing service More