Downtown Toyota-Subaru of Oakland - Service Center

I really appreciated the service that my 2019 RAV4 received at the dealership. Kevin was extremely professional and let me know what services would be offered. received at the dealership. Kevin was extremely professional and let me know what services would be offered. More

My car continues to run poorly. I've paid probably close to $1k in diagnostics and nothing is fixed as far as I can tell. The folks here that have helped me are kind and probably doing their best, but I'm d to $1k in diagnostics and nothing is fixed as far as I can tell. The folks here that have helped me are kind and probably doing their best, but I'm disappointed. More

My service advisor was friendly and thorough with the work that needed to be done. My car was also done in a timely manner. I work that needed to be done. My car was also done in a timely manner. I More

Service was very efficient. But the Survey is not.The Service was very efficient. But the Survey is not. The service was fairly fast, personnel were good to work with, and even had a sense of humor. Service was very efficient. But the Survey is not. The service was fairly fast, personnel were good to work with, and even had a sense of humor. More

The dealership did a good job the car was. Ready on time. The service writer was friendly and addressed my concerns. All and all a good experience The service writer was friendly and addressed my concerns. All and all a good experience More

Always nice people willing to explain any issues to me, always get my car back same day and they'll always make time to fit me in or reschedule. always get my car back same day and they'll always make time to fit me in or reschedule. More

Great service great conversation keep up what you doing it's great what else do you want me to say my car is ready on time the service was great it's great what else do you want me to say my car is ready on time the service was great More

Great service. Took care of my warranty items great and for free. They even got me transportation to and from the dealership, would recommend to anyone. Thanks guys! for free. They even got me transportation to and from the dealership, would recommend to anyone. Thanks guys! More

I once loved Toyota and was very proud to drive this brand of car. I paid off the car last year and tirelessly tried to get my GAP refund do me with no avail. Thus I have lost respect for the dealership brand of car. I paid off the car last year and tirelessly tried to get my GAP refund do me with no avail. Thus I have lost respect for the dealership. Still like the car but the customer service is no longer the quality it once was. More

Excellent service and very easy from start to finish. I got an appt right away. They arranged for shuttle service for me. I will go back for my next service. got an appt right away. They arranged for shuttle service for me. I will go back for my next service. More