Downtown Toyota-Subaru of Oakland - Service Center

David was really friendly and explained everything carefully. Good communication. I have no complaints except for the price, even though I was told that a 60,000 tune up was going to be pricey! carefully. Good communication. I have no complaints except for the price, even though I was told that a 60,000 tune up was going to be pricey! More

Kevin and the team are always very helpful, responsive and creative in looking for ways to address our issues quickly and affordably. They take care of their people. and creative in looking for ways to address our issues quickly and affordably. They take care of their people. More

Excellent, fast service on my recalls. In and out quickly. I appreciate the consideration of my time! Knowledgeable service advisor; didn’t try to upsell me on unwanted services, which I also appreci quickly. I appreciate the consideration of my time! Knowledgeable service advisor; didn’t try to upsell me on unwanted services, which I also appreciated. More

Customer service is excellent! They are always pleasant and efficient. I will continue to bring my vehicle here for service even though the location is not especially convenient for me. and efficient. I will continue to bring my vehicle here for service even though the location is not especially convenient for me. More

Reliable quality service. I travel a far distance to bring my car to this location. They are always courteous and professional. 25 words is a lot. bring my car to this location. They are always courteous and professional. 25 words is a lot. More

I have had great experiences with my visits thus far. Staff is very friendly! I also appreciate they don’t push BS services on me when I don’t need it like other dealerships Staff is very friendly! I also appreciate they don’t push BS services on me when I don’t need it like other dealerships More

Friendly, knowledgeable, reliable but need a complimentarycar wash service and vacuuming.I. I miss that aspect very much. Can we go to Toyota dealership instead so we can get car washed and va complimentarycar wash service and vacuuming.I. I miss that aspect very much. Can we go to Toyota dealership instead so we can get car washed and vacuumed after service More

Good service. No one called me back when message left to schedule appt. I miss the woman service manager. She was the best. Not having a woman in the leadership role in service dept makes me less likely to schedule appt. I miss the woman service manager. She was the best. Not having a woman in the leadership role in service dept makes me less likely to come here for service. More

On a road trip, had a problem. Called in from road was scheduled for as soon as I got back. Got me in and out. scheduled for as soon as I got back. Got me in and out. More

Excellent! Easy scheduling, prompt and thorough check-in, good communication, reliable service. Really like the facility - much, much better since they split from the Toyota service center. Onl check-in, good communication, reliable service. Really like the facility - much, much better since they split from the Toyota service center. Only issue is that I really, really don't like all of the sales calls I get now whenever I get service. Have tried multiple times to get them to stop, but they just keep coming. Seems to be out of the service dept. control. Very irritating. More