Downtown Toyota-Subaru of Oakland - Service Center

Very helpful staff! Got my car checked out after receiving some recall notices. Everything was quick and efficient and I felt very taken care of. receiving some recall notices. Everything was quick and efficient and I felt very taken care of. More

Great experience overall. The team was prompt in greeting me when I arrived. David helped me this time and he was very friendly and quick in checking me in. The service was quick and I appreciated the transp me when I arrived. David helped me this time and he was very friendly and quick in checking me in. The service was quick and I appreciated the transparency with timing. More

I am very pleased with service I received. From the courtesy transportation, to the kind attitude I was treated with professionalism and respect. I would definitely recommend the service department fo courtesy transportation, to the kind attitude I was treated with professionalism and respect. I would definitely recommend the service department for your auto service needs. Much thanks!! More

I was standing second in line while the service agent was serving the first person in line. However, a woman pulls up with her car and the service agent serves her next instead of me. This is unprofessional serving the first person in line. However, a woman pulls up with her car and the service agent serves her next instead of me. This is unprofessional service. I also had an appointment scheduled. I ask the service agent if the woman had an appointment but the service agent said the woman didn’t have one. This is unprofessional and disrespectful to your customers. More

Service guy was nice but it would have been better if he went through my service with me instead of just telling me to sign and handed me the key when i went to pick up my car. went through my service with me instead of just telling me to sign and handed me the key when i went to pick up my car. More

Jimmy was very helpful and kind. He helped me access a voucher and discount for the service on my car. All communication was clear and quick. Thank you! voucher and discount for the service on my car. All communication was clear and quick. Thank you! More

The service was great and the people were super helpful. They even stayed a few minutes late when I was running behind to get my car. They even stayed a few minutes late when I was running behind to get my car. More

The staff and service advisor are friendly and professional. The service and maintenance was done efficiently and kept the wait time under 2 hours as promised (I was waited at the lounge and able professional. The service and maintenance was done efficiently and kept the wait time under 2 hours as promised (I was waited at the lounge and able to do some work) More

The customer service is great..They also give ne up to date unfo about the car..that makes me feel I'm driving a safe vehicle..The young man that signs you in is professional and cordial he makes you want date unfo about the car..that makes me feel I'm driving a safe vehicle..The young man that signs you in is professional and cordial he makes you want to come back to Toyota and I do...Thank You.. More

Service Advisor Kevin Goh was excellent in helping me get the significant repair that I suddenly needed yesterday for my Toyota Prius. This feedback is only for Downtown Auto Center; it is not for the intern the significant repair that I suddenly needed yesterday for my Toyota Prius. This feedback is only for Downtown Auto Center; it is not for the internet. More