Downtown Toyota-Subaru of Oakland - Service Center
Oakland, CA
3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center
Brought my car serviced a while back because my 2020 WRX kept leaning towards the right. Turns out it was because i had mixed tires and i also had the TPMS light. I simply thought the light was on because i kept leaning towards the right. Turns out it was because i had mixed tires and i also had the TPMS light. I simply thought the light was on because i have aftermarket wheels and i assumed i didnt have the sensors. Patrick explained the issue that since i had mixed tires on an AWD, it was a common issue for the vehicle to pull one direction, and that i had the sensors in the wheels, it just needed to be replaced. One week later, the TPMS light came back on, and the car was still slightly pulling. Patrick got me in and out without a problem and explained to me that the light being on the second time was because the valve stem had a small cut and was leaking air, and the issue with the car still pulling to the right was because of the roads More
First service visit for this first-time Subaru owner and the experience was very pleasant. The office personnel were very professional and friendly. Thank you! the experience was very pleasant. The office personnel were very professional and friendly. Thank you! More
Kevin was very helpful helping me get the smog test I needed and a piece for the rear detailing. Efficient and simple to bring the car in and pick it up! needed and a piece for the rear detailing. Efficient and simple to bring the car in and pick it up! More
The nicest people ever, the staff at Subaru Oakland fit me in last minute when all the service lights in my car came on right before a camping trip. My car had a recall issue and wouldn’t be ready in time, me in last minute when all the service lights in my car came on right before a camping trip. My car had a recall issue and wouldn’t be ready in time, but they saved my 4th of July weekend camping trip with a loaner and we’re so accommodating - the valet staff even helped me move my roof rack to the borrowed car. They also kept me updated about rhe status of the car regularly, which was very appreciated. Thank you so much! More
Appreciated the reminder for service texted to me. Service agent was attentive, friendly and collaborative with me to help meet my needs and communicate effectively with me. Service agent was attentive, friendly and collaborative with me to help meet my needs and communicate effectively with me. More
Drop off portion was very smooth. Guy at reception was extremely helpful and efficient. Service was completed in 3 hours. Area to work in was very convenient extremely helpful and efficient. Service was completed in 3 hours. Area to work in was very convenient More
Employees were friendly and helpful. Work took a little longer than expected but was done well. Appreciated the regular communication while work was being completed. longer than expected but was done well. Appreciated the regular communication while work was being completed. More