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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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March 28, 2023

Thank you for helping me with my car! It’s much appreciated and I really like the free warranty that came with my car. Nice service More

by SANDYPZHANG625
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duke Lee
March 27, 2023

I forgot his name. .. Matar, maybe? He was super friendly and helpful. And the Lyft ride was great. More

by MIKESABELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Your sales dept was horrible, but service seems good.
March 26, 2023

Brought the car in for diagnosis and checkup, was told to replace a $1200 fuel line and that would keep the vehicle running, turns out the problem was more complicated and would cost more after the fact. Th More

by Ryan Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Narinder
March 25, 2023

Great, friendly, fair, courteous, pleasant, knowledgeable, fun, preferred, reliable, prompt, responsive, hard-working, efficient, convenient, busy More

by dianncastleberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Rowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

Kevin is very good at his job! Knowledge and listens to customer concerns follows through with his commitments. More

by daleohno6740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

Kevin Goh is always pleasant whenever I bring my car in for maintenance. He keeps me posted on the progress of my car's service, needs, and schedule. My car is almost 20 years old and thanks to Oaklan More

by MIKEPLOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2023

The receptionist is polite and friendly, and the technicians are serious and responsible, very satisfied.. More

by ystang936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2023

Friendly and professional. Car ready earlier than expected. Explained situation clearly. Gave me options. Charge was reasonable. More

by MDIXON14154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2023

While the customer service was fine, I paid over $200 but my car problem continues. My automatic Toyota Rav4 still turns off when I abruptly break. My dissatisfaction is in line with what I have heard from n More

by johnsmith280134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rony Melara
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2023

I always feel comfortable, respected, and welcome, when I bring my car in. Daniel has consistently been a wonderful and transparent agent to work with. More

by MARSTACEYMUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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