Downtown Toyota-Subaru of Oakland - Service Center

Very straightforward and helpful. Got a ride home and all was Covid safe. Very good communication with staff about the service and the ride home. was Covid safe. Very good communication with staff about the service and the ride home. More

Some technical issues with automated appointment confirmation and any other automated communication. Visit went fine though. Car was serviced as expected and staff called when completed. Took a confirmation and any other automated communication. Visit went fine though. Car was serviced as expected and staff called when completed. Took a while to retrieve the car post service for some reason. More

Jimmy has always been helpful and professional. So glad there is shuttle service . Driver friendly and professional. Do have issues with car itself and that it has continued oil issues there is shuttle service . Driver friendly and professional. Do have issues with car itself and that it has continued oil issues More

Great overall service and satisfaction. Really really a fantastic job. Love you guys. Rich deeds and jimmy Luong are great customer service oriented. Great job. fantastic job. Love you guys. Rich deeds and jimmy Luong are great customer service oriented. Great job. More

I would like to personally think both Ken and Brandon for making my recent visit welcoming and I appreciate them both and making things right. making my recent visit welcoming and I appreciate them both and making things right. More

Very easy process. In take with service person was straightforward. The completion estimate was accurate. They set me up with ride share going home and returning for pickup. Soon they will have the ca straightforward. The completion estimate was accurate. They set me up with ride share going home and returning for pickup. Soon they will have the car wash running again. Thanks More

Did job as expected but did not mark car as having been serviced so now I am getting messages to call dealer and have car serviced serviced so now I am getting messages to call dealer and have car serviced More

I’m truly pleased with Down Town Toyota. I drive 60 miles to get my Toyota serviced . I’ve been a customer for over 19 years. John has taken care of me for that time. He’s the best.! to get my Toyota serviced . I’ve been a customer for over 19 years. John has taken care of me for that time. He’s the best.! More

We came in to seek advice and was recommended to get $2000 worth of service and was fine with the 5k service for $240. I got it checked elsewhere and they missed radiator needing to be replaced.don’t re $2000 worth of service and was fine with the 5k service for $240. I got it checked elsewhere and they missed radiator needing to be replaced.don’t recommend unless you don’t mind paying more than you need. More

Convenient location, with a friendly, professional and courteous staff. Excellent customer service, coupled with ease of communication via the MySubaru app. Also, the rides offered to and from the servic courteous staff. Excellent customer service, coupled with ease of communication via the MySubaru app. Also, the rides offered to and from the service center via Lyft, are tremendously convenient. More