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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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July 07, 2021

I needed immediate help w a nail in a tire as I was going away for holiday. I WAS STRESSED! Service advisor took care of me in very short time and I was on my wayZ meh was clear, concise, empathetic to my o More

by FAKEOGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service person on sat july 3
July 07, 2021

My service rep, David, was a pleasure to work with. The car came back around the projected time and the shuttle service was a breeze. Would come back. More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Faisal Zalmy
July 07, 2021

It’s not fast we take long time for one car 3-5 hours why give five stars for me killing time and we don’t nice More

by AMANUEL9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I don’t know
July 07, 2021

Quick and Great customer services! I highly recommend this service shop. I am always happy with the quality of their work. Thank you so much! More

by sugieiko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy, Faisal Zalmy
July 07, 2021

Kevin Goh is the best. He is one of the reasons we bring out car to Oakland for service. We live in the City of San Francisco. More

by KLAU166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
July 07, 2021

Kevin is just great. He has been my contact for several years and knows my Prius. I had a major service and felt confident of the level of service. I would strongly recommend DT to others. Kevin is an a More

by JANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hoy
July 06, 2021

Professional Auto Service. I cannot image a world without Oakland Downtown Toyota. Excellent communication and explanation of service needed to my vehicle. I will return for further service. More

by EQUACH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao, Faisal Zalmy
July 06, 2021

The man who helped me was very friendly and helpful. He was patient and explained everything clearly to me and was very communicative letting me know when my car was ready. More

by juliebreanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
July 06, 2021

They have Great communication. It was a Faster service than anticipated. I Recommend this shop. Everyone is very friendly and will take care of you. More

by BWARZENIAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
July 06, 2021

I had a great experience. The staff was super helpful and friendly. The recall work I had done was finished quickly. I highly recommend this dealership. More

by LDRISC508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy, Faisal Zalmy
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