Downtown Toyota-Subaru of Oakland - Service Center

I was very happy with the service at Downtown Toyota. Kevin was very helpful, efficient, and friendly. The work took less time than expected. COVID protocols are followed well. Highly recommend. Kevin was very helpful, efficient, and friendly. The work took less time than expected. COVID protocols are followed well. Highly recommend. More

The service center was extremely busy — I assume they are very popular with local Subaru owners. But they were well organized, knowledgeable, and customer-friendly. very popular with local Subaru owners. But they were well organized, knowledgeable, and customer-friendly. More

They were very helpful and professional during the entire interaction. I have nothing negative to say about their service in any way. interaction. I have nothing negative to say about their service in any way. More

I've had my Toyota service at Downtown Toyota for over 30 years now. I always treat me really well and take care of my cars. I love working with John Rowe in the service department. years now. I always treat me really well and take care of my cars. I love working with John Rowe in the service department. More

Everyone working at the dealership who I interacted with was extremely helpful and nice. They updated me on the service I was getting and were honest and upfront about what I should be expecting regarding t was extremely helpful and nice. They updated me on the service I was getting and were honest and upfront about what I should be expecting regarding the servicing, expected time, etc. More

jessy took care of my car right away , informed me the timeline when it will be done and professional and efficient. The driver skip his break so he can drive me and another customer back to our place. timeline when it will be done and professional and efficient. The driver skip his break so he can drive me and another customer back to our place. More

Very informative and knowledgeable. Helped me get the best service for the best price. best service for the best price. More

I've been going to Downtown Toyota for service ever since I purchased my 1987 Toyota Camry. Working with John Rowe all these years has been a pleasure. I purchased my 1987 Toyota Camry. Working with John Rowe all these years has been a pleasure. More

John Rowe has provided us exceptional service on our last 3 Toyota vehicles!! On a scale of one to five stars, we rate him at least a 10 because he usually answers our calls directly, meets us when we arriv 3 Toyota vehicles!! On a scale of one to five stars, we rate him at least a 10 because he usually answers our calls directly, meets us when we arrive for our appointments and sometimes has even personally washed our car. More

I was taken care of right away. The car was ready in 2 hours as promised. They went over the maintenance with me and explained something about Apple Car Play which I didn’t understand. hours as promised. They went over the maintenance with me and explained something about Apple Car Play which I didn’t understand. More