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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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July 01, 2021

I enjoyed that the staff was energetic and attentive. I think it was Khriss who was super enthusiastic. Seems to enjoy his job. More

by suzcox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khriss
July 01, 2021

Fast and courteous service. Grateful for the courtesy Lyft ride to my home while my car was being serviced. Checking out was easy. I will be back. More

by Cindi Ceres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy , Faisal Zalmy
July 01, 2021

easy scheduling and convenient location. jessy was very helpful in getting my car in for the recall and arranging pick up time. very thankful for good service More

by LESLIE.YL.HUANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
July 01, 2021

Everything was good, but I seem to remember getting a car wash after servicing in the past. Is that no longer done? Anyway I have no way of judging the quality of the work but the car runs well and that’s al More

by pmtait
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Do not remember names. Next time.
July 01, 2021

$1140 for a 30k tune up !?!And that it takes much $1140 for a 30k tune up !?! And that it takes much longer than anywhere else More

by larryrosaphoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Faisal Zalmy
July 01, 2021

service department members courteous, routine service department members courteous, routine maintenance done efficiently, getting the shuttle to pick me up took way too long, but probably becaus More

by marytpn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
July 01, 2021

The service center customer service was great. They always make my dog and I feel welcomed. The guys that work there are super friendly, i feel like they are my homies. More

by CH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
July 01, 2021

Appreciate that they could complete the work in a timely manner More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern
July 01, 2021

We have complete trust in John Rowe. We have been coming to Oakland Toyota for years because of John Rowe More

by OTAK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John rowe rates a 5
July 01, 2021

Outstanding personnel. Phone access to department was poor, long hold time. More

by c.maria.sperduto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
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