Downtown Toyota-Subaru of Oakland - Service Center

First, the work you do is excellent on my Prius. My First, the work you do is excellent on my Prius. My service advisor didn’t know that I had an extended warranty and quoted me a price when it was ac First, the work you do is excellent on my Prius. My service advisor didn’t know that I had an extended warranty and quoted me a price when it was actually no charge. And I had been told over the phone that the shuttle was running when it wasn’t available for me. It all turned out good and Kriss was very nice, but just thought you might want to be aware when there are crossed wires. More

It’s my 4th time bringing my care here for maintenance and never have an issue. Everything is seamless from appointment to the time they call and tell me it’s ready. and never have an issue. Everything is seamless from appointment to the time they call and tell me it’s ready. More

And service went smoothly and more quickly than expected. I was told that I wouldn't be able to get a ride home but then was able to so I was a bit confused about that. I was told that I wouldn't be able to get a ride home but then was able to so I was a bit confused about that. More

Thank you so much for the service. The ride Was really helpfull. Thank you aguan. helpfull. Thank you aguan. More

My vehicle was serviced very well I believe. I’m not sure that it mattered that I made appointments this time! Everyone was very friendly. that it mattered that I made appointments this time! Everyone was very friendly. More

Handling car issues is always smooth and very complete. O feel well taken care of feel well taken care of More

Car ready in less than 2 hours. This made me very excited. excited. More

Intake was quick and courteousCar was finished and ready Intake was quick and courteous Car was finished and ready in a reasonable amount of time. Intake was quick and courteous Car was finished and ready in a reasonable amount of time. More

Service was friendly and professional. Kevin Goh did the intake for my truck. He explained everything completely and clearly. Was personable but not overly so, and made the experience pleasant and .friendly intake for my truck. He explained everything completely and clearly. Was personable but not overly so, and made the experience pleasant and .friendly More

Very convenient. Good service. My only criticism is that the service department should have alerted me to the need for an alignment on my car before my tires were ruined at 22,000 miles. the service department should have alerted me to the need for an alignment on my car before my tires were ruined at 22,000 miles. More