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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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June 24, 2021

Impeccable customer service. Everyone was very courteous, friendly and professional. Vern as usual went above and beyond. Thank you so much Boss. More

by teddylegesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern was exceptional as usual , Faisal Zalmy
June 24, 2021

Very helpful, courteous intake fellow Jessy. Provided answers to all my questions and concerns. He kind of engendered a “sense of loyalty” to this particular dealership. Thanks More

by davidnmaxim
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessy
June 24, 2021

Yesterday I paid $1,488.79 for major service on my 2011 Prius, with mileage of only 42,899. Then this morning I received an email ad informing me that I'm eligible for a 20% discount, up to $250, valid thr More

by amaskew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Goh
June 24, 2021

Friendly, professional, knowledgeable, helpful, courteous and accommodating! Went above and beyond! More

by mstwms1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kriss Pashinyan
June 24, 2021

John Rowe is very knowledgeable and helpful - a good guy. More

by davidteeters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rowe
June 24, 2021

Efficient and helpful, shuttle service nice but busy so waited a long time for it. More

by zephyrweare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Driver (didn’t get his name), Faisal Zalmy
June 24, 2021

This was the 3rd time I took my car for same issue. Hopefully, this will be the last. More

by cjsimon9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy/Service
June 24, 2021

I bought the car here, and they have serviced it since. Maybe not the lowest price around, but they do a good job and I think they are honest. Don't try to sell me stuff I don't need. More

by mcaulay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
??? I worked with Kevin no idea who Faisal Zalmy is
June 24, 2021

We brought in our car on the donut spare because of a complete flat around 2:00pm. We had a new tire and drove the car home at 5 when we could return. Staff were knowledgeable, courteous and very helpf More

by mceloni
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
June 24, 2021

Subaru sent me a 79.95 coupon for Minor service special including multi point inspection. However I was charged 119.95 even though I presented the coupon to the service representative More

by SMGOHOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
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