Downtown Toyota-Subaru of Oakland - Service Center

Got it fixed in 1 day! Listened to my concerns, diagnosed the problem, tested everything, and returned my car in the same day! Very easy! the problem, tested everything, and returned my car in the same day! Very easy! More

Had normal service upkeep. Happy to have the service team reach out to set up the appointment and address thing to keep me safely running well. team reach out to set up the appointment and address thing to keep me safely running well. More

Overall generally very good service. Experienced a long time checking out, but they were short staffed that day time checking out, but they were short staffed that day More

The dealership gave me updates while my car was being worked on and the technician was very personable. worked on and the technician was very personable. More

Most was accomplished. Service person forgot to secure rubber strip under windshield. This is the 2nd time he or she forgot!! Now I have Recalls!! rubber strip under windshield. This is the 2nd time he or she forgot!! Now I have Recalls!! More

Great experience. Kevin Goh is my service advisor. He is great at explaining what needs to be done and does his best to make sure that I do not get ripped off. great at explaining what needs to be done and does his best to make sure that I do not get ripped off. More

Jesse is awesome!!! Super helpful and clear communication about the status of the repair, cost, timeline and even with unrelated issues. Thank you so much! communication about the status of the repair, cost, timeline and even with unrelated issues. Thank you so much! More

Worst customer service ever and no water for customer and I waited over 3 hours for a oil change even the soda machines out of water bottle I waited over 3 hours for a oil change even the soda machines out of water bottle More

I always have a good service at Downtown Oakland Toyota and Faisal was no exception. Everything was explained in detail and he was very friendly. We now have 3 Prius’s so I’ll definitely be back. and Faisal was no exception. Everything was explained in detail and he was very friendly. We now have 3 Prius’s so I’ll definitely be back. More

The work was done efficiently, they checked my record, and they kept in touch and let me know that my car was ready before the expected time. and they kept in touch and let me know that my car was ready before the expected time. More