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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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June 19, 2021

Great customer service, who assisted me with finding my service agreement with patience and courtesy. I have found my garage to take care of my Subaru. More

by talysfca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
Sep 21, 2021 -

talysfca responded

Amazing quality work and customer service every single time!

June 19, 2021

Good job, Kevin is my go-to guy! Thanks for always taking for of me and my car. Thanks again. See you again, soon! Lol. More

by LANG_MARLINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
June 19, 2021

Jimmy is a fantastic service rep. He’s a great communicator and is able to help my understand what my car needs. He is great! More

by ENDFORM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy , Faisal Zalmy
June 19, 2021

Came in for oil change which turned into $900 service. Car was supposed to be ready at 2. Called at 3:30 to check. Communication wasn’t great. Price for service received was ridiculous. Only reason I came More

by sorensen.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessie
June 19, 2021

Great customer service, knowledge, and support from Kevin as always taking proper care of my vehicle. Thank you. Have a great and safe summer for you and your families. More

by ANTHONYJBELLOTTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
June 19, 2021

It took multiple tries to speak to someone in the service dept. Also, I did not receive a call when my car was ready. I had to call and then was on hold for over 10 minutes before someone got back to me. More

by BOB@POLARISONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
June 19, 2021

David went above and beyond to help me figure out what was going on with my car super quickly. And such a nice, friendly guy! More

by emilylesk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
June 18, 2021

Everyone is great! Jimmy was great! Thanks! I trust Subaru to help me take great care of my car! Thanks for making everything so easy More

by SARAPENDLETONSTRICKLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
June 18, 2021

Been coming to this place for over 10 years, they’re always great! Reliable, thorough, fast. Only complaint is $400 is too much to replace a car key. More

by SHAWNFONG510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Faisal Zalmy
June 18, 2021

Jessy, the advisor of the service departmet, is friendly, zeal at work, reliable and efficient in meeting customer's needs. The team work spirit of the staff is worthy of commendation. More

by LOWINGLIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd, Faisal Zalmy
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