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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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June 15, 2021

Great, friendly and efficient service! Jimmy has always been super helpful. I appreciate the easy process and leaving knowing my car is good to go. More

by mannyh8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
June 15, 2021

John at downtown toyota really took care of the car and went the extra mile on some issues I pointed out. Car was finished right on time and they communicated well at each step. Couldn't be happier with th More

by seankell100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, assistant manager, service dept
June 14, 2021

Well I have been using their services for a few years now, There services are good ,fast and convenient. Yes I would definitely recommend others to go there. More

by sandykaye61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
June 14, 2021

Jimmy Luong and Richard deeds really know customer service inside ans d out. I always feel good about having my car serviced at downtown subaru. Thanks guys. More

by Mcleuwrx2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Luong and Richard deeds
June 14, 2021

Kevin Goh was awesome. Courteous, attentive, followed thru with what he said he would do. It was my first experience at a car service department in over 10 years. Kevin really made it easy! More

by StacyK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
Oct 23, 2021 -

StacyK responded

Sam was really great! He was able to take care of a problem with ease. He communicated well & I feel well cared for by the Toyota family!

June 14, 2021

Very great service! They did well with communicating my problems to me and fitting me in very last minute. I was very impressed with this location as I have not had the same service elsewhere in the past More

by JULIANNASUMMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
June 14, 2021

$ 212.00 oil change?? xxx? Charged me for 3 additives make my gas better. What’s that about? Also, used cheap regular oil instead of recommended synthetic which I have always used. Took between 3-4 hours More

by jhcowee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Faisal Zalmy
June 14, 2021

The staff was Helpful and courteous. Not pushy and listened to my needs and concerns. I appreciate all the work done to get me a good interest rate. More

by COLETTE.WINLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior ? Joshua Sirof the young man who prepared my car and taught about the special features.
June 13, 2021

Since 1996my Tacoma 2wd has been serviced only at your dealership.My truck is on the road because of Darren Fang and now Kevin Goh's diligence to detail. You are lucky to have them represent the quality More

by stafinskiclaudia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh, Darren Fang, Faisal Zalmy
June 13, 2021

Kevin is always great to work with! It is a pleasure to see him when I bring in my car for service. He consistently provides all the necessary information in a friendly & helpful way. Great job! More

by Jessica Thayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
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