Downtown Toyota-Subaru of Oakland - Service Center

Excellent service, everything was handled quickly and with a smile, My service representative gave me a follow up call to let me know my car was ready. with a smile, My service representative gave me a follow up call to let me know my car was ready. More

Efficient, timely and accurately completed. Location of facility was beneficial; safety maintained in waiting area by social distancing and most staff wore masks. Staff were pleasant during interactions. facility was beneficial; safety maintained in waiting area by social distancing and most staff wore masks. Staff were pleasant during interactions. More

I came on time, or slightly early, for my appointment. I was able to sign in right away, and my wait was shorter than expected. was able to sign in right away, and my wait was shorter than expected. More

Jimmy provided amazing customer service and made the process very easy! The service center provided good value and made figuring out the issue easy. I would highly recommend anyone work with Jimmy! process very easy! The service center provided good value and made figuring out the issue easy. I would highly recommend anyone work with Jimmy! More

Ken and team were great. Helped with an upgrade that other toyota service shops weren't sure how to handle. Fast service, nice install, very impressed! other toyota service shops weren't sure how to handle. Fast service, nice install, very impressed! More

They take good care of my car. I’m glad I got the service agreement when I bought my car. Only reason I’m not giving 5 stars is my service took an hour and a half longer than it was supposed to. agreement when I bought my car. Only reason I’m not giving 5 stars is my service took an hour and a half longer than it was supposed to. More

Poor communication. Extremely expensive. didn’t fix a problem after 2 attempts and was very dismissive when I showed them that problem was nor fixed problem after 2 attempts and was very dismissive when I showed them that problem was nor fixed More

Good service called when car was ready fast service checked car and good report explain everything that was done to the car all good great job checked car and good report explain everything that was done to the car all good great job More

Kevin is always nice, polite, welcoming, helpful and informative. He’s always on top of what needs to be done such as next service on your car etc, insurance help and deductibles etc. He’s the best! informative. He’s always on top of what needs to be done such as next service on your car etc, insurance help and deductibles etc. He’s the best! More

Kevin Goh goes out of his way to give excellent service. I trust him to do what is needed and not more. He explains what is needed, has it done in a timely manner and calls when the work is done. He takes a I trust him to do what is needed and not more. He explains what is needed, has it done in a timely manner and calls when the work is done. He takes a personal interest in his customers and doing his job. More