Downtown Toyota-Subaru of Oakland - Service Center

Fast, friendly service. Made me feel welcomed. Charges were reasonable and the wait was short. Made me feel welcomed. Charges were reasonable and the wait was short. More

Customer since 2015. I went in for oil change/usual maintenance. The bill was $450. This is double what they charged the previous time. I showed the itemized list to a pr I went in for oil change/usual maintenance. The bill was $450. This is double what they charged the previous time. I showed the itemized list to a private mechanic who noted I was overcharged by at least $200. Unacceptable. They lost me as their customer after 8 yrs. Sadly, they won’t miss my patronage. Oh, and my car is in perfect condition with very few miles. Absolute robbery. Not how to take care of your loyal customers. As a single mom, I can no longer afford to have a simple oil change and inspection at Toyota. Not to be believed. More

Not doing this. Don’t tell me how many words to write. Blah blah blah Don’t tell me how many words to write. Blah blah blah More

Una experiencia agradable y un trabajo rápido eficiente y profecional de parte de el personal profecional de parte de el personal More

Very good service-only complaint is they didn’t catch low key battery. Had to go back the next day. key battery. Had to go back the next day. More

I arrived to pick up my car and stood in line with 4 others whose designated service professional was no where to be found. There was one poor guy trying to handle everything even though he had no idea others whose designated service professional was no where to be found. There was one poor guy trying to handle everything even though he had no idea what folks needed. It was beyond disappointing and frustrating. I felt bad for the guy but also, I needed to go! It was 5:15, where was everyone?? More

Prices are way too high. Almost $400 for a basic check up and oil change. Almost $400 for a basic check up and oil change. More

Great service from very friendly, courteous staff. Oscar has taken care of my Prius on multiple occasions and takes the time to make sure I understand the work being done, and usually gets my car back Oscar has taken care of my Prius on multiple occasions and takes the time to make sure I understand the work being done, and usually gets my car back to me faster than I expected. More

Natar (I think that is his name) was really friendly and helpful. The Lyft ride there and back was very helpful. helpful. The Lyft ride there and back was very helpful. More

It was quick and easy and I was able to get an appointment online the night before. Service advisor was friendly and professional. appointment online the night before. Service advisor was friendly and professional. More